P/T Showroom Usher
Emerald Queen Hotel & Casinos•Fife, WA
•Onsite
About The Position
The Part Time Showroom Usher is responsible for providing superior guest service to patrons while they are attending events in our casino showroom. Duties include assists guests with seating, attends to any guest questions or disputes and resolves problems in accordance with casino policies and procedures as directed. Works closely with internal departments in a positive and professional manner, takes direction from Showroom Coordinator as needed and ensures guests have a pleasurable experience. Performs additional job duties as assigned by the department director.
Requirements
- Must possess excellent guest service skills
- Must be able to work all scheduled shifts to include day, swing, graveyard and holidays
- All applicants must obtain a Class III B license as required by the Puyallup Tribal Gaming Regulatory Office and the Washington State Gaming Commission.
- Pre-employment drug testing is required for all positions. However, the use of marijuana will not disqualify an applicant unless the position requires driving a company vehicle.
Nice To Haves
- Indian Preference in hiring shall apply according to the policies adopted by Puyallup Tribe’s Emerald Queen Casino.
Responsibilities
- Assists guests with seating.
- Attends to any guest questions or disputes and resolves problems in accordance with casino policies and procedures as directed.
- Works closely with internal departments in a positive and professional manner.
- Takes direction from Showroom Coordinator as needed.
- Ensures guests have a pleasurable experience.
- Performs additional job duties as assigned by the department director.
Benefits
- Equal Opportunity Employer
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
