Showroom Specialist San Francisco, CA

Cosentino•Brisbane, CA

1d•$65,000 - $75,000•Onsite

About The Position

At Cosentino, we are looking for a City Center Specialist to join our City Center located in San Francisco, CA. The City Centers are an example of Cosentino’s total commitment to the A&D community. The City Center is the core of Cosentino’s commercial model, and its mission is to provide an inspirational experience that attracts and inspires Designers, End Consumers, Architects, and all other Cosentino business partners. The City Center is a hub for our global community and a tool for highlighting the versatility of our materials and our brands.

Requirements

5+ years of experience in sales
3+ years of experience in a retail showroom environment providing excellent customer service with a proven success track record generating leads and converting those leads into sales
Proven success in sales, marketing and customer service
High School Diploma or GED

Nice To Haves

Preferably 2+ years of experience in the interior design industry
Knowledge of the building or interior design market
Bachelor’s Degree in interior design, architecture or similar
Bilingual Spanish/English

Responsibilities

Assist with the day-to-day operations in the Cosentino City showroom.
Handle guest relations, customer service assistance, and events coordination.
Visit certain customer accounts to identify and generate sales leads.
Partner with the local sales team to follow up on leads and convert them into sales and projects.
Visit specific accounts, develop relationships, and generate direct sales through those accounts.
Enhance showrooms within targeted local industries (builders, architects, designers, commercial, etc.).
Proactively reach out to clients to achieve individual and team goals.
Network and find business opportunities through events hosted at our City Center and showrooms.
Welcome and engage every customer and provide the best customer experience, with the goal of developing long-term relationships and fostering brand loyalty.
Assist all walk-ins & customers with appointments that arrive at the showroom.
Provide support face-to-face, over the phone, and via email to better help customers understand the benefits of the Cosentino brand.
Develop and build relationships with design firms in the area. Manage the relationship through face-to-face visits outside of the showroom and generate sales through them according to the sales goals assigned to the position.
Support the sales team by preparing sample shipments for customers and end users, checking stock for materials when requested, as well as highlighting possible stock issues that may arise to help them achieve and exceed sales targets.
Work with the City Manager and Showroom Managers to increase traffic within the City Center and leads.
Register visits and leads in Salesforce.
Filter the leads of the City Center via phone call and only forward the ones with potential.
Organize and plan events in advance, coordinating content and making sure we have qualified attendees.
Responsible for execution of events: invitations, catering, logistics, publicity, and mailing.
Ensure daily entry of all customer visits in Salesforce.
Ensure the showroom is always in perfect condition: this includes, but is not limited to the cleanliness of all furniture, equipment, supplies and placing marketing materials.
Manage and maintain the showroom: this includes ordering and stocking supplies needed, maintaining equipment, placing marketing materials, and attending visitors daily and during events.
Manage the administrative tasks required for suppliers.