Showroom Sales Specialist

Mohawk Industries

7d•Onsite

About The Position

The Showroom Sales Specialist is an established performer that works to facilitate and support customers, sales, and design teams by utilizing strong knowledge of flooring industry practices to help drive sales and influencing sales decisions. This role will work to manage and maintain the day-to-day activities of the showroom through knowledge of interior design and flooring industry practices and standards to provide expert product selection advice, sales support, and administrative assistance.

Requirements

Bachelor’s degree in a related field or equivalent education and/or experience.
2-4 years’ relevant experience or equivalent education and/or experience.
Demonstrates strong knowledge of technical, process, and business principles as well as industry practices and standards.
Excellent communication, problem solving, and organizational skills.
Able to multitask, prioritize, and manage time effectively.
High level of integrity and discretion in handling sensitive and confidential data.
Proficient using Microsoft Office Suite products.

Responsibilities

Provide interior design advice and product expertise; facilitate product selection, project development, and support, ensuring the completion of selection for all customers.
Own and manage the full Purchase Order (PO) and Travel & Expense (T&E) processes for the Light Lab and Marketing teams, including creating and tracking POs, reconciling expenses, ensuring policy compliance, coordinating approvals, maintaining accurate financial records, and partnering with vendors and internal stakeholders to support timely budget management and operational efficiency.
Maintain recordkeeping for showroom client visits, including customer contact and preference information.
Maintain showroom samples and merchandising including ordering, receiving, and maintaining samples and displays.
Plan and host showroom tours and events for industry trade to drive customer sales.
Maintain and track all showroom events, meetings, industry events, and customer visits.
Act as a liaison for customers and Sales teams.
Maintain showroom and sample inventory level by coordinating sample orders, maintaining sample resources library, and removing discontinued products.
Maintain product displays to support current product selections in line with company design standards.
Support Sales team with product layouts by providing samples for meetings and sales visits.
Support Sales team with coordinating meetings and special events in the showroom, including scheduling catering, entertainment, events, etc.
Assist with social media for the showroom as part of the brand strategy while adhering to corporate social media guidelines.
Maintain the showroom by performing maintenance such as restocking, cleaning, etc.
May make outside sales calls as needed and follow-up on leads to growth and drive business.
May attend outside trade events to develop industry relationships and build brand awareness.
Perform other duties as needed.