Showroom Sales Consultant
About The Position
The Plimpton & Hills Showroom provides customers with a high-quality, hands-on experience featuring a wide selection of kitchen and bath products, fixtures, and accessories from leading manufacturers. Our showroom is designed to serve homeowners, contractors, designers, and builders by offering expert guidance, product knowledge, and personalized service to help customers select the right products for their projects. The showroom team focuses on delivering a professional, customer-focused experience while showcasing the latest styles, technologies, and trends in plumbing fixtures and home design. As part of Plimpton & Hills Corporation, the showroom plays an important role in supporting both retail and contractor business by combining product expertise with exceptional customer service. The Kitchen & Bath Design Sales Consultant delivers a professional and consultative sales experience for customers purchasing kitchen and bath products both in person and by phone. This role supports product selection, pricing, quoting, and purchasing decisions while serving as a trusted resource for homeowners, interior designers, builders, plumbers, architects, and contractors. This is a full-time, on-site position based at our Stamford, Connecticut showroom located at 92 Research Drive.
Requirements
- Previous sales experience in a showroom or customer-focused retail environment.
- Excellent communication and relationship-building skills.
- Strong organizational and time management abilities.
- Attention to detail and the ability to manage multiple projects simultaneously.
- Comfortable learning new products and technology.
- Availability to work Saturdays as part of the showroom schedule.
- High School diploma required
- Associates degree in design preferred
Responsibilities
- Guide homeowners through the process of their bathroom or kitchen renovation with design assistance, product selection and purchase
- Work with designers, architects, builders, plumbers and contractors through the project cycle
- Determine customer needs and potential for additional sales through suggestion of related products which will enhance their experience
- Proactively seek opportunities to obtain new customers and introduce them to the products and services that best match their needs
- Continuously expand product knowledge in order to best service the customer
- Determine product sale price in accordance with company procedure as well as address questions about product availability
- Keep pricing lists and structures confidential
- Teach customers about product features and benefits
- Continuously obtain information about new products, pricing changes and discontinued products
- Maintain a clean, attractive, and organized showroom appearance to enhance sales
- Make sure all product catalogs are up-to-date
- Apply active listening skills; paying attention to what customers are saying, being sure to understand their needs and asking appropriate questions in order to best enhance their purchasing experience
- Achieve set goals and objectives as well as consistently strive to exceed sales performance goals
- Other duties as required
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- 401(k) retirement plan with company match
- Paid time off
- Paid holidays
- Opportunities for professional development and growth
- Additional commission opportunities available
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
