Showroom Sales Consultant

Ferguson Enterprises•Idaho Falls, ID

3d•Onsite

About The Position

Ferguson, a Fortune 500 company, is seeking a Showroom Sales Consultant. This role involves guiding customers through product selections in a design-focused showroom, managing the consultative sales process from start to finish. Responsibilities include building customer relationships, applying product knowledge, answering questions, providing quotes, recommending solutions, and offering post-sale support. The company emphasizes a people-first culture and aims to make complex projects simple, successful, and sustainable for customers in various industries.

Requirements

Prior sales experience in plumbing fixtures, lighting, and/or cabinetry preferred
Problem solving, leadership, listening and interpersonal skills
Organizational and time management skills
The ability to deal with a vast array of customers with varying levels of product knowledge
Understand the basics of design and interior decorating
Able to engage in a consultative sales approach to recommend solutions for the varying needs of the customer

Responsibilities

Work with customers, including builders, designers, and homeowners, to sell a wide range of products, which may include lighting, appliances, high end fixtures and cabinetry
Respond to inquiries with accurate pricing, inventory and delivery information
Greet guests upon arriving in our retail showroom, learn their motivation for their visit and developing a lasting customer relationship
Prepare job quotations and submittets
Assist customers, both by appointment and walk-ins, while utilizing suggestive sales techniques and handling complaints timely and accurately
Continually improve sales skills and product knowledge to promote a professional image in the field