Showroom Sales
About The Position
Showroom Sales Associate - Grizzly Industrial Join a Team That Keeps America’s Workshops Running Are you passionate about craftsmanship, tools, and helping customers find exactly what they need? Join a team where your product knowledge, personality, and customer focused mindset truly matter. We are hiring a full-time Showroom Sales Associate to represent our woodworking and metalworking machinery in a hands-on, customer-facing environment. As a Showroom Sales Associate, you will be the first point of contact for customers exploring our industry-leading machinery and accessories. You will guide customers through product options, demonstrate equipment, complete sales transactions, and help maintain a clean, organized, and engaging showroom environment. This role is ideal for someone who is charismatic, knowledgeable about woodworking and metal working tools, and enjoys working in a collaborative, training-focused team.
Requirements
- Product Knowledge – Understanding of woodworking and metal working machinery, tools, and their applications
- Customer Service Excellence – Ability to assess customer needs, provide guidance, and ensure a positive experience
- Active Listening – Giving full attention to customers and asking appropriate questions
- Communication Skills – Clear, effective speaking and writing when interacting with customers and coworkers
- Attention to Detail – Accuracy in transactions, inventory, product information, and showroom presentation
- Critical Thinking & Problem-Solving – Using logic to address customer questions and equipment inquiries
- Dependability – Consistent attendance, reliability, and follow-through on responsibilities
- Team Collaboration – Cooperative, positive attitude with the ability to work well in a team environment
- Adaptability – Comfort with change, new products, and shifting priorities
- Initiative – Willingness to take on challenges, learn new equipment, and support other departments
- Integrity & Professionalism – Honest, ethical behavior, and a commitment to representing the company well
- Basic Computer Literacy – Ability to look up stock, pricing, manuals, and product information
- Physical Capability - Ability to stand for long periods, bend, reach, and lift up to 60 lbs.
- High School Diploma or GED required.
- Knowledge of woodworking and metalworking machines and tools
- Excellent customer service and communication skills
- Computer literacy
Responsibilities
- Assist customers with product selection, orders, and general inquiries
- Complete point-of-sale transactions
- Perform store opening and closing duties
- Maintain showroom displays, cleanliness, and organization
- Conduct inventory checks and restock merchandise
- Demonstrate machinery and explain product use, operation, and care
- Communicate current promotions, sales, and policies
- Look up product information, manuals, and parts using computer systems
- Participate in meetings, product training, and activity research
- Support other departments and complete miscellaneous projects as needed
- Maintain high standards of professionalism, cleanliness, and customer service
Benefits
- Medical, dental, and vision insurance
- PTO and paid holidays
- 401(k) plan
- FSA/HSA options
- Disability & life insurance
- Employee Assistance Program (EAP)
- Employee discount
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
