Showroom Sales Associate

Mood Fabrics • Chicago, IL

4d • $18 - $20 • Onsite

About The Position

Sales Associates connect customers with the right fabrics, notions, and trims for their projects while helping create a friendly, educational shopping experience. Fabric and sewing knowledge are essential, along with a service-minded, sales-oriented approach.

Requirements

• Solid practical knowledge of fabrics and sewing: experience sewing garments, quilting, costumes, or similar, and comfort discussing fiber content, weight, and suitable uses.
• At least 1 year of retail, customer service, or sales experience in a store or comparable setting.
• Strong communication skills and comfort approaching and engaging with customers in a busy environment.
• Ability to learn POS and ordering systems quickly and follow detailed processes accurately.
• Reliable, punctual, and able to work a flexible schedule including evenings, weekends, and holidays within store hours.
• Ability to stand for most of the shift and to lift and move boxes of merchandise as needed.
• Enthusiasm for the sewing, fashion, and maker community and interest in ongoing learning about textiles and techniques.

Responsibilities

• Greet and assist customers, providing knowledgeable recommendations on fabric options, notions, trims, muslin, and pattern paper based on their project needs.
• Help customers understand and use the header-based ordering system, placing orders for fabrics.
• Operate the register accurately, handle card transactions, and follow opening/closing procedures as assigned.
• Maintain a clean, organized, and visually appealing sales floor, including trims and notions walls, fixtures, and fabric header displays.
• Restock merchandise, tag and organize product, and assist with regular inventory checks and counts.
• Learn and retain detailed product knowledge about fabric types, sewing techniques, and project applications to better advise customers.
• Support in-store events, demos, and community activities by setting up, breaking down, and engaging positively with attendees and leading your own events.
• Follow all company policies and procedures, including loss prevention and safety standards.
• Collaborate with the Store Manager and fellow associates to meet sales and service goals.

Benefits

• Flexible schedule
• Paid time off

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed