Showroom Receptionist
About The Position
Innovations by VP is seeking a friendly, organized, and customer-focused Showroom Receptionist to be the first point of contact for our clients and visitors. This role is essential in creating a welcoming showroom experience while providing administrative support to the sales and design teams. The ideal candidate is professional, detail-oriented, and enjoys working in a fast-paced, customer-facing environment. The schedule for this position would be Monday - Thursday, and Saturday. Fridays and Sundays off. Mondays, Wednesdays, and Thursdays would be 9:00 AM - 5:00 PM. Tuesdays would be 11:00 AM - 7:00 PM. And Saturdays would be 9:00 AM - 3:00 PM.
Requirements
- High school diploma or equivalent required.
- Previous receptionist, administrative, retail, or customer service experience required.
- Excellent verbal and written communication skills.
- Strong organizational and multitasking abilities.
- Professional appearance and positive attitude.
- Strong customer service and hospitality mindset.
- Ability to remain calm and professional in a busy environment.
- Attention to detail and excellent follow-through.
- Proficiency with Microsoft Office (Outlook, Word, Excel) and basic computer skills.
- Ability to learn customer relationship management (CRM) and scheduling software.
- Reliable, punctual, and able to work independently as well as part of a team.
Nice To Haves
- Experience working in a design, home improvement, construction, or luxury retail showroom.
Responsibilities
- Welcome clients, vendors, and visitors with a warm and professional demeanor.
- Answer and direct incoming phone calls and respond to general inquiries.
- Schedule appointments for designers and sales consultants.
- Maintain a clean, organized, and inviting showroom and reception area.
- Assist clients with check-in and notify team members of arriving appointments.
- Process incoming and outgoing mail, deliveries, and packages.
- Maintain customer records and assist with data entry in company software.
- Prepare and distribute documents, proposals, and showroom materials as needed.
- Support the sales and design teams with administrative tasks.
- Monitor showroom inventory of brochures, samples, office supplies, and refreshments.
- Assist with special events, vendor presentations, and showroom promotions.
- Perform general office duties including filing, scanning, copying, and organizing documents.
- Maintain confidentiality of customer and company information.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
