Temporary Showroom Manager, Santa Monica

The Black Tux • Santa Monica, CA

7d • $30 - $32 • Onsite

About The Position

The Black Tux is seeking an engaging Temporary Showroom Manager to drive sales performance and deliver an exceptional customer experience. This role involves partnering with Retail leadership to develop a high-performing team, execute operational excellence, and achieve showroom performance goals. The manager will focus on executing processes and procedures that ensure the showroom exceeds performance targets and maintains brand consistency. This is a temporary/interim, hourly, non-exempt position based in Santa Monica, California, anticipated to last approximately 3-8+ months. The hourly rate for this role is $30-$32/hour.

Requirements

• 2-4 years of retail sales management or customer experience
• A track record of driving sales results and hitting or exceeding targets
• Experienced in hiring and managing a team
• Highly effective in written and verbal communication
• Proficiency on Apple products including Macbook and Ipad
• Previous experience with Shopify
• Willingness to travel occasionally for training, company conferences, or to support store launches
• Experience working in menswear and/or a startup, preferably
• Customer experience is at the heart of everything you do

Nice To Haves

• An innovative, positive, proactive team player
• You love having tons of fun at work, and you're unafraid of putting in long hours when necessary
• Kind, collaborative, and creative
• Pride in work and accountability for success or failure
• Hold a high expectation of yourself and your teammates
• Humble, inclusive, and respectful

Responsibilities

• Model exceptional selling behaviors on the floor, leading by example in customer engagement, product knowledge, and closing techniques
• Partner with associates on personalized follow-up and client outreach to build repeat business and long-term customer relationships
• Coach associates in real time on the floor, using observation and immediate feedback to sharpen selling skills and build confidence in every customer interaction
• Develop and run sales contests, incentives, and recognition programs that reinforce a results-driven culture
• Set and communicate clear daily, weekly, and monthly sales goals, holding associates accountable to individual and store targets through regular check-ins
• Understand and communicate The Black Tux’s values and brand philosophy to customers and staff
• Manage all scheduling, operations, budgeting, planning, and visual merchandising
• Develop and ensure procedures are followed to protect the company’s inventory and assets as well as all activities related to risk management and safety
• Balance operational responsibilities with a relentless focus on sales

Benefits

• Overtime pay at 1.5x the regular rate for hours worked beyond 8 in a single workday or 40 in a single workweek, and for the first 8 hours worked on the 7th consecutive day in a workweek
• Double-time pay at 2x the regular rate for hours worked beyond 12 in a single workday, or beyond 8 hours on the 7th consecutive day in a workweek
• Meal and rest breaks as required under California law (a 30-minute unpaid meal break for shifts over 5 hours, a second meal break for shifts over 10 hours, and paid 10-minute rest breaks for each 4 hours worked)
• Competitive medical, dental, vision, and disability plans
• Option to participate in a 401(k) plan through Betterment
• Flexible paid time off and paid holidays
• Monthly cell phone reimbursement
• Monthly wellness stipend
• 6 weeks paid parental leave; an additional 6-8 weeks disability leave for eligible birthing parents
• One Medical and Wellhub (Gympass) membership
• Employee engagement, cultural events, and trainings
• Discounts on garment rental and purchases for you, your partner, and friends & family
• Annual compensation review process

What This Job Offers

• Career Level: Mid Level
• Education Level: No Education Listed