Showroom Manager - Chicago

Perennials & Sutherland • Chicago, IL

4d • $95,000 - $105,000 • Onsite

About The Position

Perennials and Sutherland, LLC is a highly respected name in the luxury home furnishings, textiles, and accessories market, serving the to-the-trade industry for over four decades. The company is dedicated to creating and marketing unique products in collaboration with top designers. The role of Showroom Manager is based at the Chicago David Sutherland Showroom in the Chicago Merchandise Mart. The position offers a competitive base salary ranging from $95,000 to $105,000, plus monthly commission. The company culture emphasizes a passion for creativity, design, and art, aiming to make life more beautiful through their products and services.

Requirements

• Minimum of a Bachelor’s degree
• Proven leadership experience in trade sales, luxury furnishings, or related industries with five years of experience.
• Excellent communication, interpersonal, business management, and computer skills
• The ability to travel to manage outside sales and business activities
• Strong ability to drive sales, manage teams, and develop client relationships.
• Demonstrated proficiency with CRM systems, preferably Salesforce.

Responsibilities

• Lead day-to-day operations and sales for the David Sutherland showroom, delivering an elevated client experience for interior designers, architects, and luxury homeowners.
• Maintain a consistent and reliable on-site presence to support the team, service clients, and ensure the showroom runs smoothly day-to-day.
• Develop and execute strategic sales plans to exceed revenue goals, grow territory performance, and support new product launches.
• Manage, train, and inspire a high-performing team, fostering a collaborative, service-driven environment that reflects brand values.
• Oversee visual merchandising and showroom presentation to ensure a compelling, on-brand, and well-maintained space.
• Cultivate and maintain strong relationships with key clients, vendor partners, and internal departments including marketing, product development, and logistics.
• Organize and host showroom events, private appointments, and product presentations to drive engagement and strengthen client relationships.
• Monitor and report on sales metrics, client activity, and showroom performance using various sales platforms and CRM.
• Manage the showroom budget, maintain profitability, and ensure operational efficiency across all functions.

Benefits

• Paid Time off of 15 days per year, accrued bi-weekly
• Eight Sick Days Per Year (or state-defined plans)
• 10 Paid Holidays
• Medical, Dental and Vision Insurance, including HDHP with HSA
• 401k Retirement Plan with Bi-Weekly Company Match
• Paid Parental Leave
• Company Paid Life Insurance and Long-term Disability Insurance
• Voluntary Benefits of Short-term Disability, Supplemental Life/ADD, Critical Illness, Accident, Norton, Hospital Indemnity
• Employee Assistance Program

What This Job Offers

• Job Type: Full-time
• Career Level: Senior