Showroom Manager

Lightology • Chicago, IL

9h • Onsite

About The Position

We’re seeking a driven, accountable leader to oversee our flagship, award-winning downtown Chicago showroom. You will own the performance of the showroom—from sales results to team execution to client experience. You’ll be trusted to run the business, make decisions, and lead from the front. This is not a passive management role. If you take pride in high standards, can handle direct feedback, and thrive in a performance-driven environment, this role offers the opportunity to make a real impact. Find us at www.lightology.com

Requirements

• Bachelor’s degree or equivalent experience
• 3–5 years of leadership experience in retail, showroom, or similar environment
• Proven track record of driving sales and managing performance
• Experience with ERP systems preferred
• Weekend availability required (including Saturdays)
• Comfort operating in a fast-paced, high-expectation environment
• Ability to manage multiple priorities without losing attention to detail
• Willingness to be hands-on and accountable for results
• Ownership mindset: You take responsibility for outcomes, not just tasks
• Resilience: You respond well to direct feedback and high expectations
• Work ethic: You set the pace for the team and lead by example
• Sales leadership: You know how to drive results, not just activity
• Accountability: You measure success by performance, not effort alone
• Emotional intelligence: You can lead people while maintaining high standards
• Business awareness: You understand how daily actions impact revenue and growth

Responsibilities

• Deliver and uphold an exceptional in-store experience for every client
• Lead, coach, as well as hold team members accountable to performance expectations
• Analyze sales data, identify gaps, and take action to improve results
• Resolve escalated client issues with professionalism and urgency
• Recruit, train, mentor, and schedule staff to support business needs
• Manage merchandising, display, and inventory accuracy
• Partner with marketing to execute promotions, events, and client outreach strategies
• Plan and execute showroom events end-to-end
• Continuously improving processes, efficiency, and team performance
• Full responsibility for showroom performance, including sales results, team productivity, and client experience
• Leading and developing a high-performing team of sales and support staff
• Driving a consistent, luxury-level experience that converts to revenue and long-term client relationships
• Maintaining the showroom as a best-in-class environment aligned with brand standards

Benefits

• Medical, Dental, and Vision Insurance enrollment the 1st of the month after 30 days of employment
• 401(k) Retirement plan after 6 months of employment
• 80 hours of accrued vacation time, prorated your first year
• 40 hours of Sick Time off annually, prorated your first year
• Paid company holidays, starting after 30 Days of employment
• Company sponsored Life with AD&D Insurance Policy Coverage
• Short Term, Long-Term Disability, Life, and AD&D optional Insurance benefits the 1st of the month after 30 days of employment

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 11-50 employees