Showroom Manager

NORTHEASTERN SUPPLY INCHarrisonburg, VA
Onsite

About The Position

The Showroom Manager develops and manages an operating budget for the showroom and also develops and achieves a sales budget for the showroom to increase company sales and profitability. The manager develops and leads the showroom team by hiring, training, coaching and providing feedback.

Requirements

  • Minimum 2-3 years work experience as a Design Specialist
  • Strong customer service and/or problem-solving skills
  • Must be results oriented and willing to be accountable for results
  • Good written and oral communication skills
  • Ability to organize and manage multiple priorities
  • Available to work weekday or weekend overtime as required
  • Available

Responsibilities

  • Keep displays current; sell old displays
  • Plan and coordinate installation of new displays
  • Assist Marketing Manager with Marketing functions for showroom, to include all forms of advertising media and special events
  • Participate as a member of the Showroom Marketing Group
  • Establish strong client relationships for the purpose of repeat and referral business
  • Assist customers in the selection of plumbing products, cabinetry, countertops and other related products
  • Read blueprints to ensure compatibility between ordered product and customers’ needs and desires
  • Visit job sites as needed to measure or provide client services
  • Maintain accurate and organized customer files; review the files regularly to ensure superior customer service
  • Follow company policies and procedures
  • Coordinate special events sponsored by showroom
  • Coordinate and supervise special projects such as trade shows, home shows and Parade of Homes
  • Hire, train, supervise, assist and evaluate showroom personnel
  • Schedule employees to ensure adequate coverage during sales hours
  • Develop and manage an operating and sales budget for the showroom.
  • Serve as liaison between showroom and other departments
  • Adhere to the rules and regulations as set forth in the Employee Handbook
  • Other duties as assigned

Benefits

  • medical
  • dental
  • vision
  • short term disability
  • long term disability
  • life insurance
  • Flexible Spending Account (FSA)
  • 401(k) Plan
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