Showroom Development Representative

Bedrosians Tile and Stone•Daytona Beach, FL

2d•Hybrid

About The Position

A Showroom Development Representative is responsible for both showroom support as well as sales development. Their showroom responsibilities include assisting clients with their project needs, providing design suggestions and application recommendations, creating an effortless and enjoyable shopping experience for the customer. Their sales development responsibilities, which expand once their showroom responsibilities are fully learned, include growing client accounts by focusing on cultivating relationships with current customers while also pursuing new accounts out in the field, distributing and promoting all new product lines.

Requirements

College Degree focused on Design or equivalent experience
1-3 years of retail sales or customer service experience
Knowledge of Microsoft Office
Professional Phone, Email, and Computer skills
Knowledge of color, tile and stone characteristics
Proven sales record and high sales aptitude
Drivers License (must provide current MVR)
Ability to make sound, independent judgments
Excellent understanding of design and color
Ability to travel within the designated sales territory
Flexibility, self-motivation, and drive to meet and exceed sales goals
Take initiative to plan, organize, and complete assignments independently
Able to work independently and work effectively as a member of a team
Able to handle regular interruptions to serve the needs of others while maintaining focus on multiple priorities and short and long term deadlines
Maintain the highest level of integrity and confidentiality
Establish and maintain cooperative relationships with clients, maintaining a warm and professional manner with a positive client relations and customer service mindset

Nice To Haves

College Degree or equivalent Design Degree preferred
Prior experience in the tile and stone industry
Bi-lingual in Spanish

Responsibilities

Courteously help trade and walk-in customers select and order materials
Answer customer questions in-person, via email, and on the phone
Properly invoice orders
Efficiently and accurately process orders and credits
Receive payments at the time of invoicing or on-account
Answer (or find answers) to customer question on product availability, design-related and technical questions
Provide clients with current pricing, product changes, and order status
Set up and maintain client displays and merchandising samples
Accurately receive materials into inventory
Pull, pack, and ship orders accurately and efficiently
Procure ordered materials from other vendors, if necessary
Facilitate returned merchandise with management approval and arrange appropriate reimbursement/credit
Assist with conducting inventory counts
Maintain showroom and sample department organization and presentation
Report all sales activities to the branch manager or designated sales supervisor
Participate in weekly branch meeting
Attend weekly corporate sales meeting
Service existing accounts with the goal of nurturing relationships and increasing sales
Keep clients informed about new products and offerings through the organization and execution of informational product presentations
Monitor competition by gathering current information on pricing, products, and merchandising techniques
Conduct cold calls and visit job sites to pursue new leads
Identify and set up new accounts to increase market share and bolster overall sales volume
Analyze client product needs, growth patterns, and market trends
Visit job sites in the event of a job problem and follow proper observation and recording protocol
Promote Bedrosians products at various tradeshows and special events
Maintain and increase professional and technical knowledge by reviewing product literature, manuals, and manufacturer bulletins, as well as attending vendor/manufacturer seminars