Show Attendant

Diverse Concepts • Pigeon Forge, TN

2d • Onsite

About The Position

The Show Attendant is responsible for providing guests with a fun, clean and safe ride experience.

Requirements

• Must be customer service oriented.
• Must have a positive attitude and high energy level.
• Able to multi-task and maintain composure in pressure situations.
• Able to be punctual and maintain regular attendance.
• Able to work evenings, weekends, and holidays.
• Able to climb.
• Able to sit or stand for extended periods.
• Able to operate a two-way radio.
• Able to lift items up to 30 pounds.
• Able to bend, twist, push, pull, stoop, and reach.
• Able to maintain personal hygiene standards.
• Able to get along with coworkers, work cooperatively and resolve conflicts.
• Able to tolerate a fast-paced work environment.
• Must be at least 18 years of age.
• High school diploma or equivalent.

Responsibilities

• Takes initiative to answer guest questions and/or resolve guest complaints.
• Maintains cleanliness and safety of ride, pre-show, and queue areas.
• Responsible for the daily cleaning of the attraction with other staff.
• Tests equipment daily before opening attraction to guests.
• Interacts with guests entering the attraction, loading area, and pre-show areas.
• Ensures guests meet all ride requirements, including height and weight.
• Enforces ride restrictions and recommendations to ensure safe operation of the ride.
• Provides direction to guests when loading and unloading the attraction, loading line, or pre-show areas.
• Prepares riders by separating groups into appropriate size to efficiently fill the different attraction areas.
• Assists guests, as trained, with loading and unloading the ride, particularly small children, and guests with disabilities.
• Ensure guests are safely secured by verifying all restraints are locked.
• Performs sequence to begin ride and/or preshow(s) cycles.
• Always follows Standard Operating Procedures.
• Explains safety and evacuation procedures to guests when necessary.
• Conducts evacuations in a safe, effective manner.
• Inspects ride for any damage and reports findings to Manager on Duty.
• Removes disorderly or sick guests from the ride.
• Follows all handbook policies.
• Other duties, as assigned.

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED