Shopper Insights Client Manager

dunnhumbyBentonville, AR
Onsite

About The Position

dunnhumby is the global leader in Customer Data Science, partnering with the world’s most ambitious retailers and brands to put the customer at the heart of every decision. We combine deep insight, advanced technology, and close collaboration to help our clients grow, innovate, and deliver measurable value for our customers. dunnhumby employs nearly 2,500 experts in offices throughout Europe, Asia, Africa, and the Americas working for transformative, iconic brands such as Tesco, Coca-Cola, Nestlé, Unilever and Metro. Dunnhumby is seeking a Shopper Insights Senior Consulting Manager who expects more from their career to join our Walmart team in Bentonville, USA. You will be a trusted advisor for our retail and CPG clients, working side-by-side with them to ensure their success. Using customer insights derived from our data platform, you will own and develop a client plan that delivers recognizable value, client satisfaction and return on investment. You will work with Walmart Merchants and their market-leading CPG partners to help them use Walmart customer insights to place the customer at the heart of their collaborative decision-making.

Requirements

  • Mobility to be based in Bentonville
  • Client facing or stakeholder management experience
  • Knowledge of customer insights and consultative approach to selling
  • Experience with the SHOP/Shelf Review, Category management: assortment analytics, customer insight analytics

Responsibilities

  • Accountable for all categories and CPGs within business unit
  • Support client leads across SBU categories
  • Responsible for team management / strategy/ structure and recruitment
  • Team career development plans and performance reviews
  • Commercial responsibility / strategic initiative identification across SBU
  • Identify new revenue streams
  • Own Senior level CPG & Merchandining relationship
  • Own DV account director relationship

Benefits

  • flexible working hours
  • birthday off
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