Shop Technician

The Raymond Corporation • Easley, SC

8d

About The Position

As a Service Shop Technician, you will perform mechanical, hydraulic, electrical, and cosmetic repairs and maintenance on electric and internal combustion lift trucks, as well as various material handling equipment and related machinery, primarily in a supervised shop environment. The role supports customer satisfaction by delivering high-quality service in a polite and professional manner. You may also provide field service support as needed.

Requirements

• High school education plus one to three years of mechanical, electrical, and hydraulic experience in a similar environment, or equivalent college or vocational education.
• Good mechanical and electrical aptitude.
• Ability to read and interpret schematics and service and training manuals.
• Ability to effectively use volt, ohm, and multi-meters.
• Ability to perform arithmetic calculations involving fractions, decimals, and percentages.
• Ability to safely operate drills, grinders, presses, forklifts, hoists, overhead cranes, and personal hand tools.
• Ability to communicate effectively with customers, management, and co-workers.
• Ability to understand and follow verbal and/or demonstrated instructions.
• Ability to maintain an understanding of industry innovations and product availability and make recommendations based on customer needs.
• Ability to use available company support resources and recognize when to do so.
• Potential hires are subject to pre-employment checks, including background checks, drug screenings, and motor vehicle record checks.

Responsibilities

• Perform scheduled maintenance, new equipment installations, approved modifications, and equipment overhauls in accordance with policies and procedures and in a timely manner.
• Rebuild and repair components as necessary.
• Perform factory-authorized modifications according to specifications.
• Analyze equipment breakdowns and other problem situations, recommend corrective actions, and perform the required repairs.
• Observe and assess service and repair issues and determine appropriate corrective actions.
• Perform sanding, lubrication, operational testing, and minor welding within capabilities.
• Promote goodwill and provide a superior level of customer service in a professional manner.
• Provide field service support as needed.
• Prepare neat and accurate documentation for each repair.
• Follow safety rules and ensure hazardous waste is disposed of properly.
• Account for 100% of paid time.
• Look up and order parts and supplies.
• Keep the work area clean and uncluttered, and keep personal and shop tools clean and in good repair.
• Follow Carolina Handling safety and housekeeping guidelines when performing repairs.
• Perform other duties as assigned or required to support company operations and objectives.

Benefits

• Medical, dental, and vision insurance
• Prescription drug plan
• Company-paid disability, life, and AD&D insurance
• 401(k) plan with company match and profit sharing
• Flexible Spending Accounts, Health Savings Account, and Dependent Care Account
• Critical illness coverage
• Legal services
• Identity theft protection
• Pet insurance
• Paid time off
• Employee Assistance Program
• Tuition reimbursement
• Milestone and anniversary gifts
• Philanthropy and corporate contributions
• Associate Giving Fund
• Discount programs
• Comprehensive tool kit with role-specific tools, equipment, and safety gear
• Annual uniform and boot allowance
• Training programs in the classroom and shop
• Paid on-the-job training
• Opportunity for increased income through uncapped overtime hours
• Internal mobility, mentorship programs, and leadership development initiatives
• Company-sponsored social events and team-building activities
• Employee recognition program

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED