Shop Technician

The Raymond Corporation • Easley, SC

10d

About The Position

As a Service Shop Technician, you will perform mechanical, hydraulic, electrical, and cosmetic repairs and maintenance on electric and internal combustion lift trucks, material handling equipment, and related machinery, primarily in a supervised shop environment. The role supports customer satisfaction through high-quality, professional service. Field service support may be needed. The position operates in a shop/warehouse setting and is classified as heavy work.

Requirements

• High school education plus one to three years of mechanical, electrical, and hydraulic experience in a similar environment, or equivalent college or vocational education.
• Good mechanical and electrical aptitude.
• Ability to read and interpret schematics and service and training manuals.
• Ability to effectively use volt, ohm, and multimeters.
• Ability to perform arithmetic calculations involving fractions, decimals, and percentages.
• Ability to safely operate drills, grinders, presses, forklifts, hoists, overhead cranes, and personal hand tools.
• Ability to communicate effectively with customers, management, and coworkers.
• Ability to understand and follow verbal and/or demonstrated instructions.
• Ability to maintain an understanding of industry innovations and product availability and make recommendations based on customer needs.
• Ability to use available company support resources and recognize when to do so.
• Potential hires are subject to pre-employment checks, including background checks, drug screenings, and motor vehicle record checks.

Responsibilities

• Perform scheduled maintenance, new equipment installations, approved modifications, and equipment overhauls in accordance with company policies and procedures.
• Rebuild and repair components as necessary.
• Perform factory-authorized modifications to specifications.
• Analyze equipment breakdowns and other problems, recommend corrective actions, and carry out necessary repairs.
• Provide sanding, lubrication, operational testing, and minor welding within capabilities.
• Deliver professional customer service and promote goodwill with customers.
• Provide field service support as needed.
• Prepare neat and accurate documentation for each repair.
• Follow safety rules and dispose of hazardous waste properly.
• Account for all paid time.
• Look up and order parts and supplies.
• Keep the work area clean and uncluttered, and keep personal and shop tools clean and in good repair.
• Follow company safety and housekeeping guidelines during repairs.
• Perform other duties as assigned or required to support company operations.

Benefits

• Medical, dental, and vision insurance
• Prescription drug plan
• Company-paid disability, life, and AD&D insurance
• 401(k) plan with company match and profit sharing
• Flexible Spending Accounts, Health Savings Account, and Dependent Care Account
• Critical illness coverage
• Legal services
• Identity theft protection
• Pet insurance
• Paid time off
• Employee Assistance Program
• Tuition reimbursement
• Milestone and anniversary gifts
• Philanthropy and corporate contributions
• Associate Giving Fund
• Discount programs
• Comprehensive technician tool kit with essential tools, equipment, and safety gear
• Annual uniform and boot allowance
• Classroom and shop training programs
• Paid on-the-job training
• Uncapped overtime opportunity
• Internal mobility, mentorship, and leadership development opportunities
• Company-sponsored social events and team-building activities
• Employee recognition program

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED