Shop Service Technician 4

HOLT Group•San Antonio, TX

About The Position

This mid-level mechanic position performs inspections, diagnoses, and repairs of diesel-powered heavy equipment and related equipment or components, following established procedures and guidelines. The technician works independently or as part of a team to provide mechanical services that meet customer needs and departmental goals. A Level IV Technician has broad knowledge of standard and technical concepts, practices, and procedures, and uses extensive experience and judgment to plan and accomplish goals. The position performs standard, complex, and technical tasks, requires minimal supervision, and may serve as a team member on large projects. The technician is expected to model alignment with the company’s mission and core business values, collaborate with internal and external resources, and participate in ongoing self-development.

Requirements

  • Seven or more years of diesel-powered heavy equipment repair experience is preferred.
  • Ability and knowledge to read and use schematics and diagrams is preferred.
  • High school diploma or equivalent is preferred.
  • Extensive knowledge of machines and tools, including their designs, uses, repair, and maintenance.
  • Proficiency with current computer software, related hardware, and machine electronic systems.
  • Quality control analysis skills, including testing and inspecting products, services, or processes and communicating findings.
  • Operation and control skills for equipment or systems.
  • Ability to determine the tools and equipment needed for a job.
  • Ability to operate a conventional forklift and an overhead crane.
  • Ability to operate hand tools, power tools, pneumatic tools, and equipment used in mechanical repair.
  • Ability to operate machine or vehicle controls quickly and repeatedly to exact positions, and to make coordinated finger movements to grasp, manipulate, or assemble small objects.
  • Ability to read, write, and understand information, and to listen to and understand spoken information.
  • Must have or acquire basic mechanic hand and pneumatic tools in metric and standard sizes.
  • Ability to move objects and provide sustained support with abdominal and lower back muscles; frequently move materials or equipment weighing up to 50 pounds.
  • Good manual dexterity, coordination, and stamina; ability to climb ladders and equipment using both hands and feet and to maneuver safely and work underneath equipment.
  • Ability to respond to visual, auditory, and other signals, including alarms and instructions, and visually inspect work.
  • Ability to perform work in cramped spaces and/or high places and wear common protective or safety equipment.

Nice To Haves

  • Knowledge of heavy equipment such as dozers, excavators, motor graders, and other dirt-moving equipment is preferred.
  • Graduation from a diesel technology program is preferred.
  • Ability and knowledge to read and use schematics and diagrams is preferred.
  • High school diploma or equivalent is preferred.
  • Seven or more years of diesel-powered heavy equipment repair experience is preferred.

Responsibilities

  • Model, promote, reinforce, and reward consistent use of HOLT’s Values Based Leadership tools, models, and processes to support alignment with the company’s vision, values, and mission.
  • Troubleshoot and diagnose equipment malfunctions and failures.
  • Disassemble and assemble machine components to manufacturer specifications using hand tools, pneumatic tools, and specialized tooling.
  • Rebuild, repair, recondition, and maintain equipment and components.
  • Demonstrate good customer relations and support, and communicate customer needs to shop management.
  • Plan and control repair job costs.
  • Complete parts orders and identify parts for return.
  • Mentor and train others on tasks and work behaviors.
  • Maintain equipment and work areas in good, clean, and orderly condition.
  • Complete repair-related documentation in a timely manner.
  • Work safely and comply with applicable safety policies and company policies, procedures, and standards.
  • Work overtime as required by workload and customer needs.
  • Update job knowledge through educational opportunities, such as ProTech Technician Training Paths.
  • Maintain regular and punctual attendance.
  • Perform other duties as assigned.
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