Shop Service Technician

Material Handling Inc•Knoxville, TN

5d•Onsite

About The Position

Join the MHI Team as a Shop Service Technician! Material Handling Inc., a leading forklift and material handling equipment provider in the Southeast, has been thriving for over 45 years and is seeking a pivotal player for its team of over 200 employees across ten branches in AL, GA, KY, TN, and SC. MHI emphasizes family values and hard work, aiming to be the best overall partner supplier and provide opportunities for employees to reach their full potential while maintaining sustained profitability through honesty, integrity, and doing the right thing. As a privately held company, MHI prioritizes its people, upholding its culture and values while remaining competitive. They are looking for dedicated, collaborative individuals who thrive on daily challenges, recognizing employees as fundamental to their success and committed to fostering a work environment for team members to reach their fullest potential. This is presented as a career, not just a job.

Requirements

Valid Driver’s License with a clean driving record.
Knowledge of industrial equipment maintenance and operation.
Proficiency in mechanical, electrical, and hydraulic systems.
Effective communication and problem-solving skills.
Excellent time management and self-motivation.
Knowledge and able to maintain a safe and clean work environment
Ability to read and interpret documents and follow instructions.
Mathematical skills for basic calculations.
Quick learner with a creative approach.
Ability to operate and utilize basic technology and software.

Nice To Haves

Forklift Certification preferred.

Responsibilities

Schedule assigned manpower and equipment necessary to fulfill department assignments.
Instruct and familiarize employees with branch practices, procedures, and equipment.
Responsible for the Quality of Work performed by technicians in the Service Shop.
Assist in the training and development of the Service Department technicians while in the Service Shop.
Recommend new methods and procedures which would improve technician efficiency and/or morale.
Match employees with specific tasks based on their skill or expertise.
Explain how to complete tasks; make sure technicians know safety and security rules.
Audit PM and Repair work.
Inspect material shipped into or out of the department or shop area.
Offer time and material estimates assisting Service Manager with quotes and ensuring quoted repairs are completed on-time and within budget.
Responsible for maintaining good housekeeping, safety, and working conditions within the department or area.
Adhere to all OSHA, company, and customer safety procedures.
Supervise the maintenance of machines, equipment, and facilities in assigned department or area.
Attend formal training as scheduled and directed by the Service Manager.
Maintain discipline of employees within assigned in accordance with established rules and regulations and initiate appropriate action to enforce these rules and regulations.
Assist with customer problems arising in the field or shop.
Prepare reports, maintain necessary records and perform other related duties as directed.
Communicate with the Service Manager as required to maintain efficient and productive activity.