Shop Service Technician II - Utilities

Ring Power•Concord, NC

1d•Onsite

About The Position

This role involves conducting all assigned work in a safe manner, adhering to all applicable safety, environmental, and contamination control policies, procedures, and regulations. The technician will wear proper personal protective equipment, attend and complete required training, and maintain a high awareness of applicable technical changes in the industry. Responsibilities include maintaining a necessary set of tools for diagnosing, disassembling, and assembling components to manufacturer's specifications, performing mechanical, electrical, and hydraulic troubleshooting, maintenance, and repairs on customer or company-owned equipment. The technician will work in a neat and orderly fashion, seeking improvements in work methods, work areas, and safety standards, and inspecting components to maximize parts reuse for cost control. Documentation of repairs performed and accounting for repair times using appropriate software is required. The role also involves monitoring job expenses versus repair estimates, ensuring supervisors are aware of any cost overruns, and approaching work positively while maintaining supportive conduct within the team. Contributing to team efforts by accomplishing tasks on time while maintaining safety and quality expectations, and training/mentoring others are also key aspects. Other duties as assigned will be performed.

Requirements

High School diploma or GED
3-4 years of experience
Completed all required training curriculum to be designated a Tech II.
Able to easily and effectively comprehend written material and communicate orally and in writing with employees and customers.

Nice To Haves

Proficient in the use of a computer, Microsoft Office products and relevant Dealer software programs.

Responsibilities

Conducts all assigned work in a safe manner, adhering to all applicable safety, environmental and contamination control policies, procedures and regulations.
Wears proper personal protective equipment.
Attends and successfully completes required technician training classes.
Maintains high awareness of applicable technical changes in the industry.
Maintains necessary set of tools required for job performance to diagnose, disassemble and assemble components to manufacturer’s specifications.
Diagnose and perform designated repairs on customer or company owned equipment including, but not limited to, mechanical, electrical, hydraulic troubleshooting, maintenance and repairs
Works in a neat and orderly fashion, constantly looking for ways of improving the methods of work, work area, and safety standards.
Inspects components to ensure maximum parts are being reused to control repair costs.
Completes required documentation utilizing appropriate software to document repairs performed on equipment, and accounting for repair times.
Monitors job expenses versus repair estimates and ensures that the supervisor is aware of any cost over run, prior to the job being completed.
Approaches work in a positive manner and maintains conduct that is supportive of the work Team.
Contributes to Team efforts by accomplishing tasks on time while maintaining safety and quality expectations.
Trains and/or mentors others in department.
Performs other duties as assigned.