Shop Service Technician II - Utilities

Ring Power Corporation•Concord, NC

1d•Onsite

About The Position

The Shop Service Technician II - Utilities is responsible for conducting all assigned work in a safe manner, adhering to all applicable safety, environmental, and contamination control policies, procedures, and regulations. This role requires attending and successfully completing required technician training classes, maintaining a high awareness of applicable technical changes in the industry, and maintaining a necessary set of tools for diagnosing, disassembling, and assembling components to manufacturer’s specifications. The technician will diagnose and perform designated repairs on customer or company-owned equipment, including mechanical, electrical, and hydraulic troubleshooting, maintenance, and repairs. Work is to be performed in a neat and orderly fashion, with a constant focus on improving methods, work areas, and safety standards. The role involves inspecting components to maximize parts reuse for cost control, completing required documentation using appropriate software, and monitoring job expenses against repair estimates, informing the supervisor of any cost overruns. Additionally, the technician should approach work positively, maintain supportive conduct, contribute to team efforts, and train or mentor others. This position also includes performing other duties as assigned.

Requirements

High School diploma or GED
3-4 years of experience
Completed all required training curriculum to be designated a Tech II.
Able to easily and effectively comprehend written material and communicate orally and in writing with employees and customers.

Nice To Haves

Proficient in the use of a computer, Microsoft Office products and relevant Dealer software programs.
Job requirements frequently change requiring re-training once or more per year.
Job requires complex problem solving ability with little guidance. Independent research and analysis are sometimes required to develop solutions.
Job requires some creativity to generate solutions or improve effectiveness within well-established boundaries.
Job is not normally monitored, but overall objectives are clearly defined. Use of discretion in how the work is done, setting priorities and decision making is encouraged. More emphasis is placed on achieving the desired outcome, not on controlling the process.
Occasional exposure to these stresses (less than 20% of the time).
Job frequently involves changes in priorities, complexity and/or quantity of work.
Work is typically performed during regular business hours with occasional requirements to work nights, holidays and weekends.
A person's performance in this job has considerable immediate impact on expense, efficiencies or achievement of overall department objectives.
Job has no subordinates / no supervisory responsibility (may work independently or as a member of a team).

Responsibilities

Conducts all assigned work in a safe manner, adhering to all applicable safety, environmental and contamination control policies, procedures and regulations.
Wears proper personal protective equipment.
Attends and successfully completes required technician training classes.
Maintains high awareness of applicable technical changes in the industry.
Maintains necessary set of tools required for job performance to diagnose, disassemble and assemble components to manufacturer’s specifications.
Diagnose and perform designated repairs on customer or company owned equipment including, but not limited to, mechanical, electrical, hydraulic troubleshooting, maintenance and repairs.
Works in a neat and orderly fashion, constantly looking for ways of improving the methods of work, work area, and safety standards.
Inspects components to ensure maximum parts are being reused to control repair costs.
Completes required documentation utilizing appropriate software to document repairs performed on equipment, and accounting for repair times.
Monitors job expenses versus repair estimates and ensures that the supervisor is aware of any cost over run, prior to the job being completed.
Approaches work in a positive manner and maintains conduct that is supportive of the work Team.
Contributes to Team efforts by accomplishing tasks on time while maintaining safety and quality expectations.
Trains and/or mentors others in department.
Performs other duties as assigned.