Shop Service Technician II - Heavy Equipment

Ring Power CorporationLeesburg, FL
Onsite

About The Position

The Shop Service Technician II - Heavy Equipment is responsible for conducting all assigned work in a safe manner, adhering to all applicable safety, environmental, and contamination control policies, procedures, and regulations. This role requires attending and successfully completing required technician training classes and maintaining a high awareness of applicable technical changes in the industry. The technician must maintain a necessary set of tools for diagnosing, disassembling, and assembling components to manufacturer’s specifications. Key duties include diagnosing and performing designated repairs on customer or company-owned equipment, including mechanical, electrical, and hydraulic troubleshooting, maintenance, and repairs. The role also involves working in a neat and orderly fashion, inspecting components to control repair costs, completing required documentation using appropriate software, monitoring job expenses versus repair estimates, and communicating any potential cost overruns to the supervisor. The technician is expected to approach work positively, contribute to team efforts, and may train or mentor others. Other duties as assigned.

Requirements

  • Formal Education High School diploma or GED
  • Experience 3-4 years
  • Completed all required training curriculum to be designated a Tech II.
  • Able to easily and effectively comprehend written material and communicate orally and in writing with employees and customers.

Nice To Haves

  • Proficient in the use of a computer, Microsoft Office products and relevant Dealer software programs.
  • Job requirements frequently change requiring re-training once or more per year.
  • Job requires complex problem solving ability with little guidance. Independent research and analysis are sometimes required to develop solutions.
  • Job requires some creativity to generate solutions or improve effectiveness within well-established boundaries.
  • Job is not normally monitored, but overall objectives are clearly defined. Use of discretion in how the work is done, setting priorities and decision making is encouraged. More emphasis is placed on achieving the desired outcome, not on controlling the process.

Responsibilities

  • Conducts all assigned work in a safe manner, adhering to all applicable safety, environmental and contamination control policies, procedures and regulations. Wears proper personal protective equipment.
  • Attends and successfully completes required technician training classes. Maintains high awareness of applicable technical changes in the industry.
  • Maintains necessary set of tools required for job performance to diagnose, disassemble and assemble components to manufacturer’s specifications.
  • Diagnose and perform designated repairs on customer or company owned equipment including, but not limited to, mechanical, electrical, hydraulic troubleshooting, maintenance and repairs
  • Works in a neat and orderly fashion, constantly looking for ways of improving the methods of work, work area, and safety standards.
  • Inspects components to ensure maximum parts are being reused to control repair costs. Completes required documentation utilizing appropriate software to document repairs performed on equipment, and accounting for repair times.
  • Monitors job expenses versus repair estimates and ensures that the supervisor is aware of any cost over run, prior to the job being completed.
  • Approaches work in a positive manner and maintains conduct that is supportive of the work Team. Contributes to Team efforts by accomplishing tasks on time while maintaining safety and quality expectations. Trains and/or mentors others in department.
  • Performs other duties as assigned.
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