Shop Service Technician I - CAT Rental Store
About The Position
The Shop Service Technician I is responsible for conducting all assigned work in a safe manner, adhering to all applicable safety, environmental, and contamination control policies, procedures, and regulations. This role involves wearing proper personal protective equipment, attending and completing required technician training, and maintaining a necessary set of tools for diagnosing, disassembling, and assembling components to manufacturer specifications. The technician will diagnose and perform repairs on customer or company-owned equipment, including mechanical, electrical, and hydraulic troubleshooting. They will work in a neat and orderly fashion, seeking continuous improvement in work methods, the work area, and safety standards. The role also includes inspecting components to maximize parts reuse for cost control, completing documentation using appropriate software, monitoring job expenses against estimates, and communicating any potential cost overruns to the supervisor. A positive approach, supportive conduct, and contribution to team efforts are expected, along with training and mentoring others, and temporarily assuming supervisor responsibilities as needed. Essential job competencies include a strong commitment to safety, job-specific skills mastery, effective communication, thorough information gathering, initiative, results orientation, adaptability, credibility, and personal development.
Requirements
- High School diploma or GED
- 5-6 years experience
- Completed all required training curriculum to be designated a Tech I.
- Able to easily and effectively comprehend written material and communicate orally and in writing with employees and customers.
Nice To Haves
- Proficient in the use of a computer, Microsoft Office products and relevant Dealer software programs.
- Successfully completed relevant specialized equipment technical courses.
Responsibilities
- Conducts all assigned work in a safe manner, adhering to all applicable safety, environmental and contamination control policies, procedures and regulations.
- Wears proper personal protective equipment.
- Attends and successfully completes required technician training classes.
- Maintains necessary set of tools required for job performance to diagnose, disassemble and assemble components to manufacturer’s specifications.
- Diagnose and perform designated repairs on customer or company owned equipment including, but not limited to, mechanical, electrical, hydraulic troubleshooting, maintenance and repairs.
- Works in a neat and orderly fashion, constantly looking for ways of improving the methods of work, work area, and safety standards.
- Inspects components to insure maximum parts are being reused to control repair costs.
- Completes required documentation utilizing appropriate software to document repairs performed on equipment, and accounting for repair times.
- Monitors job expenses versus repair estimates and ensures that the supervisor is aware of any cost over run, prior to the job being completed.
- Approaches work in a positive manner, maintains conduct that is supportive of the work Team and sets the standard for others to follow.
- Contributes to Team efforts by accomplishing tasks on time while maintaining safety and quality expectations.
- Trains and/or mentors others in department.
- Assumes Supervisors positon temporarily, as necessary.
- Performs other duties as assigned.
Benefits
- Customers First mission
- Continual employee training
- Responsive, professional service and support
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
501-1,000 employees
