Shop Service Technician I - CAT Rental Store

Ring Power Corporation•St. Augustine, FL

2d•Onsite

About The Position

This role involves conducting all assigned work in a safe manner, adhering to all applicable safety, environmental and contamination control policies, procedures and regulations, and wearing proper personal protective equipment. The technician will attend and successfully complete required training classes, and maintain a necessary set of tools for job performance to diagnose, disassemble, and assemble components to manufacturer’s specifications. Key duties include diagnosing and performing designated repairs on customer or company owned equipment, covering mechanical, electrical, and hydraulic troubleshooting, maintenance, and repairs. The technician is expected to work in a neat and orderly fashion, continuously seeking improvements in work methods, work area, and safety standards. This position requires inspecting components to ensure maximum parts reuse to control repair costs, and completing required documentation using appropriate software to record repairs and account for repair times. Monitoring job expenses against estimates and informing the supervisor of any cost overruns before job completion is also crucial. The ideal candidate approaches work positively, maintains conduct supportive of the work Team, sets standards for others, and contributes to Team efforts by completing tasks on time while upholding safety and quality. Training and/or mentoring others in the department and temporarily assuming a Supervisor's position as necessary are also part of the role. The position demands a strong commitment to safety, a deep mastery of job-specific knowledge and skills, effective communication, and thorough information gathering. Taking initiative, being results-oriented, adaptable to changing business needs, and demonstrating credibility through responsibility and trustworthiness are essential competencies. Personal development, including acquiring and refining technical and professional skills, is also expected. Ring Power Corporation, established in 1962, is a full-line Caterpillar dealer in Florida, with headquarters in St. Augustine and operations across 18 branch locations in Florida, and eight facilities outside of Florida (The Carolinas, Georgia, Texas & Tennessee). The company has grown to be one of the largest Caterpillar dealers in the Southeastern United States, focusing on customer service and employee training. Currently, over 2,300 employees work at 20+ locations.

Requirements

High School diploma or GED
5-6 years of experience
Completed all required training curriculum to be designated a Tech I.
Able to easily and effectively comprehend written material and communicate orally and in writing with employees and customers.

Nice To Haves

Proficient in the use of a computer, Microsoft Office products and relevant Dealer software programs.
Successfully completed relevant specialized equipment technical courses.

Responsibilities

Conducts all assigned work in a safe manner, adhering to all applicable safety, environmental and contamination control policies, procedures and regulations. Wears proper personal protective equipment.
Attends and successfully completes required technician training classes.
Maintains necessary set of tools required for job performance to diagnose, disassemble and assemble components to manufacturer’s specifications.
Diagnose and perform designated repairs on customer or company owned equipment including, but not limited to, mechanical, electrical, hydraulic troubleshooting, maintenance and repairs.
Works in a neat and orderly fashion, constantly looking for ways of improving the methods of work, work area, and safety standards.
Inspects components to insure maximum parts are being reused to control repair costs.
Completes required documentation utilizing appropriate software to document repairs performed on equipment, and accounting for repair times.
Monitors job expenses versus repair estimates and ensures that the supervisor is aware of any cost over run, prior to the job being completed.
Approaches work in a positive manner, maintains conduct that is supportive of the work Team and sets the standard for others to follow.
Contributes to Team efforts by accomplishing tasks on time while maintaining safety and quality expectations.
Trains and/or mentors others in department.
Assumes Supervisors positon temporarily, as necessary.
Performs other duties as assigned.