Shop Service Technician 4 - Heavy Equipment

HOLT Group•Aubrey, TX

7d•Onsite

About The Position

Holt CAT is the largest Caterpillar dealership of heavy equipment in the United States. We are seeking an experienced heavy construction equipment Shop Service Technician for our Little Elm, Texas, located at 27600 E University Dr., Aubrey, TX 76227. This position is responsible for providing high-quality repair service on heavy construction equipment in a shop environment, in order to respond to customer needs in a positive, caring, and timely manner and to ensure maximum value for work performed. The shop service tech will troubleshoot, repair heavy equipment such as dozers, backhoes, front-end loaders, and excavators. The position has a Monday to Friday work schedule from 7:00 a.m. to 5:00 p.m. Mid-level position – Generally has more than seven years of experience and/or demonstrated job relevant knowledge/skills. A Level IV Technician has a broad knowledge of the field’s standard and technical concepts, practices, and procedures. Relies on extensive experience and judgment to plan and accomplish goals. Performs a variety of standard, complex, and technical tasks; is self-starting and requires minimal supervision; is often a team member on a large project. The incumbent in this position is expected to model the following practices on a daily basis: Demonstrate alignment with the company's mission and core business values Collaborate with key internal/external resources Participate in ongoing self-development.

Requirements

Extensive knowledge of dirt machines and tools, including their designs, uses, repair, and maintenance
Knowledge of heavy equipment machines such as dozers, excavators, motor graders, and other dirt moving equipment preferred
Knowledge of repairing, troubleshooting, and diagnosing emission systems
Knowledge of electrical and hydraulic systems repair, troubleshooting, and diagnosing
Knowledge of shop safety practices and LOTO protocols
Proficient with current computer software, related hardware, and machine electronic systems - CAT ET and CAT SIS
Quality control analysis skills - Conducting tests and inspections of products, services, or processes to evaluate quality or performance and communicate findings
Operation and control skills - Controlling operations of equipment or systems
Equipment selection skills - Determining the kind of tools and equipment needed to do a job
Ability to operate a conventional forklift and an overhead crane
The ability to quickly and repeatedly operate the controls of a machine or a vehicle to exact positions
Ability to operate hand tools, power tools, pneumatic tools, and equipment used in mechanical repair
The ability to make precisely coordinated movements of the fingers of one or both hands to grasp, manipulate, or assemble very small objects
The ability to read, write, and understand information
The ability to listen to and understand information and ideas presented through spoken words and sentences
Must have/acquire basic mechanic hand and pneumatic tools (metric/standard)
Seven or more years of diesel-powered heavy equipment repair experience preferred
Ability and knowledge to read/use schematics and diagrams experience is preferred
High school diploma or equivalent preferred
Graduation from a diesel technology program preferred

Responsibilities

Models, promotes, reinforces, and rewards the consistent use of HOLT’s Values Based Leadership (VBL) tools, models, and processes to ensure alignment with our Vision, Values, and Mission
Troubleshoots and diagnoses equipment malfunctions and failures
Disassembles and assembles of machine components to manufacturer’s specifications through the use of hand tools, pneumatic tools, and any specialized tooling
Rebuilds, repairs, reconditions, and maintains equipment and components
Demonstrates good customer relations and support; communicates customer needs to shop management
Plans and controls cost of repair jobs
Completes parts orders and identifies parts for return
Provides a significant amount of task and behavior-oriented mentoring, and training to others
Maintains all equipment and work areas – keeps in good, clean, and orderly condition
Completes all documents associated with repairs in a timely manner
Works safely at all times and adheres to all applicable safety policies; complies with all company policies, procedures, and standards
Works overtime as required by workload and customers’ needs
Updates job knowledge by participating in educational opportunities; e.g., ProTech Technician Training Paths
Requires regular and punctual employee attendance
Performs other duties as assigned