The Shop Sales Associate

East Bank Club•Chicago, IL

About The Position

East Bank Club is seeking an energetic Shop Associate to provide a great shopping experience for members and guests. The role involves welcoming customers, suggesting merchandise, processing sales transactions, and maintaining the Shop’s appearance and organization. The position is entry-level and part-time, with a rate of pay of $20.00 per hour. The stated schedule is Sunday and Saturday shifts that vary; Tuesday and Wednesday from 12:30 p.m. to 7:00 p.m.; and Monday, Thursday, and Friday off. The associate may also cross-train in Shop Receiving, including checking in, ticketing, organizing, and steaming merchandise.

Requirements

  • Must be authorized to work in the USA; the employer uses E-Verify.
  • Must provide outstanding customer service.
  • Must have excellent communication skills.
  • Must be able to work harmoniously with others.
  • Must be able to work in a fast-paced environment.
  • Must be able to work evenings, weekends, and holidays.
  • Must be able to stand for sustained time periods.
  • Must be able to lift 25 lbs.

Nice To Haves

  • Prior hospitality and/or retail experience is highly desired.

Responsibilities

  • Greet customers upon entering the store.
  • Assist customers with merchandise selection by building sales through suggested items, helping in fitting rooms, and closing sales.
  • Maintain the appearance and organization of the Shop and keep displays well put together.
  • Straighten and organize clothing on racks and walls.
  • Stock merchandise and advise buyers when merchandise is low.
  • Perform register procedures, including gift card issuance and sale, return, and exchange transactions.
  • Achieve or exceed monthly team store sales goals.
  • Complete paperwork efficiently and accurately.
  • Develop knowledge of the merchandise.
  • Cross-train in Shop Receiving, including assisting with checking in, ticketing, organizing, and steaming merchandise.

Benefits

  • Paid time off
  • 401(k) with company match up to 3%
  • Value sharing (profit sharing)
  • Holiday bonus
  • Paid parental leave
  • Comprehensive health, vision, and dental insurance
  • HSA and FSA enrollment options
  • Short- and long-term disability options
  • Basic life insurance coverage equivalent to annual income, with voluntary options for additional coverage
  • Long-term care coverage up to 50% of annual income
  • Accident and critical illness insurance
  • Employee Assistance Program (EAP)
  • Pet insurance through MetLife
  • Free workout privileges
  • Employee discounts in the Pro Shop, Spa & Salon services, and the Market
  • Parking and transit benefits through pre-tax deduction
  • Access to Tickets at Work discounts
  • Tuition reimbursement
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