Shop Operations Manager

Genuine Parts Company•Cleveland, OH

4d•Onsite

About The Position

The Service Shop Manager is responsible for planning, managing, and reviewing production operations to achieve output and quality objectives. This role is responsible for hiring, training, and coaching a team of five or more shop employees.

Requirements

Typically requires a high school diploma or GED and ten (10) or more years of related experience or an equivalent combination.
Strong verbal and written communication skills.
Ability to manage, motivate and handle multitude of priorities daily.
Must be able to operate shop equipment safely.
Knowledge of various metals and measurements used in machining processes required.
Knowledge of machinist, CAD and/or CAM software required.
Knowledge of mathematics and its application required.
Knowledge of raw materials, production processes, quality control, costs and other techniques for maximizing the effective manufacture and distribution of goods required.
Knowledge of monitoring gauges, dials or other indicators to make sure a machine is working properly required.
Ability to read hydraulic schematics.
Strong mechanical knowledge.

Responsibilities

Leads a team of five or more shop employees performing skilled trades, lower level apprentice craft work, and operation of machines used in production processes. Typically has budget and hire/fire authority.
Develops and implements production schedules to ensure the effective use of labor, tools, and equipment; operating.
Provides coaching and feedback to shop employees.
Assigns and coordinates tasks based on workload.
Monitors performance metrics and allocates resources as necessary to ensure high quality service at optimal efficiency.
Ensures that processes and environmental conditions comply with local and national regulatory agencies, and the organization's safety standards.
Responsible for the installation, diagnostics, repair and support for products that are installed and operating at customers' location.
Maintains and promotes ISO and Motion Quality System as well as the Safety and Loss Prevention program.
Maintains a positive rapport with vendors, branch personnel and Motion specialists.
Evaluates, checks, and signs all completed items that leave the shop facility.
Performs other duties as assigned.