About The Position

At Swarovski, where innovation meets inspiration, our Shop Managers are our ultimate advocates, providing our customers with extraordinary service and an awe-inspiring brand experience. We are searching for a committed Shop Manager to place crystal into the hearts and hands of our customers, to lead and grow a team with passion and enthusiasm and make dreams come true. Join us if you are looking for a rewarding role within a diverse team that is pushing boundaries and shares your real passion for fashion and jewelry. Be part of a truly iconic global brand, learn and grow with us. A world of wonder awaits you. About the job You are an advocate of our brand. In this role and together with the team, you will: Strive for excellence and go beyond in every customer interaction to deliver an exceptional customer experience Lead with a growth mindset, passion and enthusiasm Exceed personal and team service and sales targets Be the driving force behind new and ongoing service and sales opportunities- directly impacting our growth and success. About you You are an experienced Shop Manager, and you have:

Requirements

  • Worked in a multi-cultural retail environment with a minimum of 3 years’ experience.
  • Experience in luxury, Fashion/Cosmetics/Lifestyle Brands.
  • Digital proficiency.
  • English skills

Responsibilities

  • Strive for excellence and go beyond in every customer interaction to deliver an exceptional customer experience
  • Lead with a growth mindset, passion and enthusiasm
  • Exceed personal and team service and sales targets
  • Be the driving force behind new and ongoing service and sales opportunities- directly impacting our growth and success

Benefits

  • Swarovski products discounts
  • Employee Assistance Program
  • Volunteering leave
  • Learning and development programs
  • Ability to participate in a sales incentive bonus program
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