Shop Manager

Production Resource Group•Denver, CO

14h•Onsite

About The Position

PRG is the world’s leading technology provider within the entertainment and events industry. Our mission is to bring together the power of our people with our production and rental expertise to deliver unforgettable events. PRG has the largest inventory of production equipment for hire and offers a complete 360-degree range of services to clients within the live events industry. These include music touring and festivals, TV & Film, Theatre, Sports and E-sports and Corporate live events. Our clients and partners rely on PRG’s innovation, experience and in-depth expertise in video, lighting, rigging, staging, virtual productions, and set & automation systems to bring their creative visions to life. With 38 offices located in North America, South America, Europe, the Middle East, Asia and Australia, PRG offers the ability to provide services worldwide by collaborating with our local partners.

Requirements

Proven history of outstanding customer service, decision-making and problem-solving abilities.
3+ years working experience in AV/ Broadcast equipment rental and/or event execution capacity.
Strong knowledge of audio-visual equipment, HD Camera formats, signal flow, audio, and stage lighting.
Ability to prioritize multiple projects.
Ability to interact with customers on a professional level.
Must possess excellent interpersonal, clear verbal and written communication.
Fluency in English required.
Must have demonstrated time management skills and be able to meet deadlines in a fast-paced multi-task environment with minimal supervision.
Must have strong organizational skills, multi-task, and be able to prioritize work to meet deadlines.
Ability to maintain a calm demeanor in a stressful environment with ability to adapt positively to changes in the work setting with ease.
Must be able to troubleshoot and execute other job functions with high attention to detail.
Understanding of and compliance with company policies.
High school diploma or equivalent education.
Proficient in Microsoft Outlook, Word, and Excel.
Experience working in a Windows / MAC OS based environment.

Nice To Haves

Bachelors preferred.

Responsibilities

Oversee the day-to-day operations.
Facilitate the inbound and outbound processes.
Coordinate with other departments to ensure all orders are well-executed and delivered.
Enforce company policies and ensure compliance with safety regulations in a warehouse environment.
Supervise all operational staff within assigned shift.
Coordinate the loading and unloading of trucks.
Manage the equipment on the floor to keep thruways accessible.
Generate quality control reports to plan out each day’s inbound and outbound equipment.
Communicate regularly with other departments to maintain workflow.
Ensure all outbound equipment is staged and ready for shipment, on time.
Scan orders and transfers to ensure accuracy.
Coordinate with other departments regarding shortages and damaged equipment.
Keep floor and other work areas neat and organized.
Utilize and understand PRG inventory program to facilitate pickups with dispatch.
Perform other duties as assigned by supervisor.