Shop Lead - League City, TX

Dutch Bros•League City, TX

3d•Onsite

About The Position

The Shop Lead supports the shop team and upholds Dutch Bros’ vision and core values of Speed, Quality, and Service. This position serves as a source of information and a voice for shop employees within the management circle, while assisting the Shop Manager with operational needs and inventory management. The Shop Lead helps ensure the crew and shop are equipped to provide a positive customer experience, models the expectations of Broista and Shift Lead roles, and supports the development of the crew.

Requirements

Have completed a minimum of 10 shifts as a Dutch Bros Shift Lead.
Have no disciplinary action in the past 90 days; disciplinary action is defined as a coaching conversation resulting in formal documentation with signatures.
Have the desire to become a Dutch Bros Operator.
Obtain and maintain a Food Handler Permit or Certification as required by state and local regulations.
Complete, pass, and maintain mandatory certificates, training, and knowledge tests under Dutch Bros standards and applicable company policies and federal, state, and local regulations.
Pass the standard background check and motor vehicle record (MVR) check.
Have a valid driver's license and proof of insurance; driving may be required when necessary.
Be available to work a minimum of 37 hours per week on a flexible, changing schedule that may include early mornings, evenings, and weekends.
Demonstrate the Broista and Shift Lead Levels of Leadership expectations, as well as the Shop Lead expectations of consistency, detail orientation, hunger, humility, and interpersonal awareness.

Responsibilities

Model and meet the expectations of the Broista and Shift Lead roles.
Manage inventory and ensure the shop maintains appropriate inventory levels to serve customers.
Assist the Shop Manager with flow checks and crew development.
Be a good teammate and role model.
Attend mandatory meetings, know available resources, and follow company policies and procedures in the Field Guides and Employee Handbook.
Perform other duties as assigned.

Benefits

Free Dutch Bros swag.
Free coffee under the Employee Drink Policy.
Paid volunteer hours.
Employee Assistance Program.
Access to a financial wellness platform.
401(k) eligibility after one year of employment.
Education Benefit Program after one year of employment.
Employer-paid medical, dental, and vision insurance.
Sick time as applicable by state law.
Paid time off.
Parental leave, eligible after one year of employment.
Cell phone stipend of $50 per month.
Six paid holidays per year.
Qualifying candidates may be eligible for relocation compensation when accepting a job offer that requires relocation.