Shop Foreman

Ski'S Truck & Rv Sales•Rockville, IN

23h•Onsite

About The Position

Ski's Truck & RV Sales is looking for a motivated Shop Foreman to oversee the daily operations of the service department, manage a team of RV technicians, assign repair/warranty work, ensure quality standards are met, and efficiently diagnose and repair RVs brought in for service, while maintaining a high level of customer service.

Requirements

Excellent attendance and work record.
High school diploma or equivalent.
Requires a valid driver’s license.
Extensive experience in an RV shop, maintenance repair, or a similar field is necessary.
Proven leadership and supervisory skills.
Strong problem-solving skills, diagnostic abilities, and attention to detail.
Excellent communication and interpersonal skills to interact with customers and technicians.
Ability to work under pressure and meet deadlines.

Nice To Haves

This job may require heavy lifting and/or the use of ladders and other tools/equipment at times.

Responsibilities

Receive and review customer work orders, assigning repairs/warranty work to technicians based on skill level and scheduling priorities.
Diagnose RV issues, provide technical guidance to technicians, and stay updated on the latest RV repair procedures and technology.
Conduct regular inspections of ongoing repairs to ensure quality workmanship and adherence to manufacturer standards.
Collaborate with the parts department to ensure timely order and availability of necessary parts for repairs.
Communicate repair updates to the owner and customers, address concerns, and help to maintain positive customer relationships.
Optimize workflow and scheduling to maximize productivity and minimize turnaround times.
Enforce safety procedures within the shop and ensure technician follow proper safety protocols.
Monitor shop inventory of tools and equipment, identifying needs for replacements or upgrades.