Experienced Shop Foreman
Castle Rock CDJR•Castle Rock, CO
•Onsite
About The Position
The Shop Foreman is the technical leader of the service department. This role directs work distribution, supports technicians on diagnostic and repair challenges, enforces quality control standards, and drives shop productivity. The Foreman is the bridge between the advisor team and the technician team, ensuring repair orders move through the shop efficiently, accurately, and profitably.
Requirements
- 5+ years of automotive technician experience, dealership environment preferred
- Advanced diagnostic capability across engine, electrical, driveability, and drivetrain systems
- Valid driver's license with acceptable motor vehicle record
- Ability to lift up to 50 lbs, stand for extended periods, and work in a shop environment
Nice To Haves
- Stellantis (Chrysler/Mopar) certification, Level 3 or Master preferred
- ASE Master Technician certification
- Prior team lead, foreman, or dispatch experience
- Experience with DealerTrack DMS and Xtime
Responsibilities
- Dispatch and prioritize repair orders to technicians based on skill level, certification, and shop workload
- Provide hands-on diagnostic support and technical guidance to technicians on complex repairs
- Perform quality control inspections on completed work before vehicle delivery
- Monitor technician efficiency and productivity; identify and remove workflow bottlenecks
- Verify accurate punch time, story writing, and documentation on repair orders for warranty and customer pay compliance
- Support the multi-point inspection (MPI) process to ensure thorough, honest, and consistent vehicle inspections
- Assist with warranty administration accuracy, including proper labor op usage and required documentation
- Coordinate with the parts department to minimize technician downtime
- Mentor and develop apprentice and entry-level technicians
- Enforce shop safety standards, equipment maintenance, and OSHA compliance
- Communicate repair status and technical findings to service advisors to support accurate customer communication
- Assist the Service Manager with technician performance feedback and training plans
Benefits
- Medical, dental, and vision insurance
- 401(k) with employer match
- Paid time off
- Paid holidays
- Employee vehicle purchase and service discounts
- Paid manufacturer training and certification
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
