Provide service to customers by overseeing the technicians accurately diagnosing and/or repairing light, medium, and heavy-duty trucks, and equipment using special tools and equipment according to Technical Manual procedures. Provide timely and accurate technical support/information to service office & customers. Follow all safety rules and regulations in performing work duties. Communicate problems and resolutions to supervisor and customers, if requested. Oversee tagging of warranty parts and write warranty stories. Test drive repaired vehicles. Assist technicians with troubleshooting, malfunctions on equipment, and repairs. Use diagnostic software to find and repair the issue. Distribute repair orders fairly and evenly. Manage shop workflow. Review and adjust repair estimates. Assist with other projects as needed.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed