Shop Foreman-2nd Shift

Allegiance Truck Centers•Olyphant, PA

15h•Onsite

About The Position

Provide service to customers by overseeing the technicians accurately diagnosing and/or repairing light, medium, and heavy-duty trucks, and equipment using special tools and equipment according to Technical Manual procedures. Provide timely and accurate technical support/information to service office & customers. Follow all safety rules and regulations in performing work duties. Communicate problems and resolutions to supervisor and customers, if requested. Oversee tagging of warranty parts and write warranty stories. Test drive repaired vehicles. Assist technicians with troubleshooting, malfunctions on equipment, and repairs. Use diagnostic software to find and repair the issue. Distribute repair orders fairly and evenly. Manage shop workflow. Review and adjust repair estimates. Assist with other projects as needed.

Requirements

3+ years of experience in a diesel truck shop
3+ years in a leadership role or service writer role
Customer service and leadership qualities
Driver’s License required
Proficient in the use of a personal computer and basic applications

Nice To Haves

CDL a plus

Responsibilities

Oversee technicians accurately diagnosing and/or repairing light, medium, and heavy-duty trucks, and equipment using special tools and equipment according to Technical Manual procedures
Provide timely and accurate technical support/information to service office & customers
Follow all safety rules and regulations in performing work duties
Communicate problems and resolutions to supervisor and customers, if requested
Oversee tagging of warranty parts and write warranty stories
Test drive repaired vehicles
Assist technicians with troubleshooting, malfunctions on equipment, and repairs
Use diagnostic software to find and repair the issue
Distribute repair orders fairly and evenly
Manage shop workflow
Review and adjust repair estimates
Assist with other projects as needed