Shop Attendant

NexTier Equipment•Independence, OH

13d•Onsite

About The Position

The Shop Attendant provides support to the Service Department staff, performing a variety of tasks and duties. They maintain the organization of the shop, delivering parts and supplies, in addition to performing basic cleaning duties. This role complies with safety incident reporting and ensures all paperwork is submitted timely and accurately. Responsible for providing excellent customer service and for maintaining company provided assets, including all work tools and vans.

Requirements

High School Diploma or equivalent.
Two or more years of experience as a shop attendant or similar role.
Ability to interpret and apply schematic diagrams.
Valid Driver’s License and driving record acceptable to insurance company.
Ability to work independently and to effectively prioritize demands and execute tasks.
Keen attention to detail.
Strong project management and organizational skills.
Strong written and verbal communication skills with the ability to convey information to internal and external customers in a clear and concise manner.

Nice To Haves

Vocational or technical certification preferred.

Responsibilities

Responsible for painting building interiors/exteriors in addition to lift trucks and other body work.
Operates lift trucks for basic material handling, shop organization, and loading and unloading of trucks.
Picks up and delivers parts and other materials from technicians at customer sites, vendors, suppliers, etc.
Performs minor electrical work as required such as installing lights, wall fixtures, etc.
Assists in the repair and upkeep of the interior and exterior of branch buildings and grounds.
Performs routine scheduled maintenance including, but not limited to, standard inspections, repairing and replacing defective parts, lubricating parts, and repairing electrical equipment.
Follows work order instructions, keeping accurate records of time and parts used on jobs.
Performs preventive maintenance repairs, maintaining accurate records, and ensuring supplies are stocked.
Ensures company property is maintained to the company’s 5S standards.
Ensures timecards are accurately maintained and that jobs are allocated properly with start and end times.
Ensures work orders are fully completed.
Reports to shop daily for job assignments from management.
Establishes consistent communication with internal customers and keeps them informed of work status and any other pertinent account information.
Provides daily status updates to the service account supervisors and reviews any customer issues or concerns with them and the account manager.
Performs general cleaning and custodial duties as needed.
Leads by example in promoting a safe workplace.
Follows company’s core safety values and ensures basic safety standards are adhered to including SDS, PPE, JSAs, hot work permits, and customer safety rules.
Reports any safety violations or incidents to the service account supervisor or other member of management immediately.
Maintains professionalism on the job at all times.
Performs other duties of a similar nature as required.