Shipping

Nesco Resource•Omaha, NE

About The Position

This position is responsible for shipping material goods from the warehouse and providing customer service to internal and external customers. The schedule is Monday through Friday, 7 a.m. to 4 p.m., with pay of $20–$23 per hour depending on experience. The role prepares and packs shipments, monitors aftermarket orders and purchase orders to support timely delivery, assists with returned-goods processing, and safely handles and stores materials. It also helps maintain an organized warehouse and performs other duties assigned by the area supervisor.

Requirements

Knowledge of warehouse and distribution operations.
Strong customer-service, communication, and organizational skills.
Computer and software application skills, including Word, Excel, Access, and Outlook.
Ability to mediate escalated issues while providing customer service.
Strong team-player skills.
Ability to use carts, manual pallet jacks, and overhead cranes.
Effective verbal and written communication skills.
Good math and measurement skills.
Ability to stand and walk for prolonged periods.
Ability to bend, stretch, push, pull, and move as needed to reach, clean, and store parts in the warehouse.
Ability to lift and carry up to 50 pounds.

Nice To Haves

Max Exact experience is preferred.
Product knowledge is preferred but not required.
Previous warehouse experience is a plus, preferably in shipping.

Responsibilities

Prepare and pack orders for shipment.
Assemble orders and compare them against shipping or customer orders; report shortages and incomplete orders.
Select appropriate shipping containers and packing materials.
Operate standard manual and automatic equipment.
Stack shipments on skids and transfer them to the shipping dock.
Expedite and monitor aftermarket shop orders through production to support timely completion and on-time customer delivery.
Contact vendors to track outstanding aftermarket purchase orders and expedite them to meet or exceed promised delivery dates.
Provide customer service in person, over the phone, and in writing to internal and external customers.
Assist with processing Returned Goods Authorizations (RGAs).
Safely operate material-handling equipment to move materials to and from storage configurations.
Operate cranes, hoists, pallet jacks, or power trucks to move materials as needed.
Help ensure parts and supplies are located and distributed to the proper storage areas effectively, safely, and efficiently.
Store materials properly to conserve space and maintain a safe, organized warehouse that complies with company safety procedures.
Perform other duties assigned by the area supervisor.