Shipping/Warehouse Supervisor (manufacturing)

National Carwash Solutions•Grimes, IA

About The Position

National Carwash Solutions (NCS) is seeking a Shipping/Warehouse Supervisor to manage shipping and warehouse personnel and oversee the accurate, timely processing and shipment of orders. The role ensures compliance with shipping regulations, company policies, and standard operating procedures; maintains shipping best practices; and resolves shipment and delivery issues. The supervisor manages a team that includes one lead and supports a dynamic shipping operation through cross-training, performance oversight, shipment tracking, documentation, and coordination with transportation teams.

Requirements

At least 2 years of shipping leadership experience, including managing people.
Proficiency with logistics management software, TMS applications, and reporting.
Excellent customer service and client relations skills.
Strong attention to detail.
Problem-solving and critical-thinking skills.
Ability to use computers, software, and other technology for inventory and communication purposes.
Ability to lift up to 50 pounds; stoop, bend, reach, walk, perform repetitive hand motions, climb ladders safely, and sit or stand for prolonged periods.

Nice To Haves

Bachelor’s degree in business administration, logistics management, or supply chain.

Responsibilities

Manage a team, including one lead, responsible for picking, packing, crating, and shipping parcel, LTL, and full truckload orders.
Ensure strict adherence to all standard operating procedures.
Ensure orders are processed correctly through the shipping department.
Ensure orders ship on time, backorders are processed promptly, and overtime is called for when needed.
Ensure work areas are clean.
Assign employee duties and regularly check work to ensure quality.
Maintain accurate shipment, invoice, and other relevant documentation and records.
Ensure the team is cross-trained to meet the needs of a dynamic shipping environment.
Manage metrics for the shipping department.
Communicate regularly with internal and external transportation teams to schedule and manage shipments.
Use TMS and reporting applications daily to support business operations and customer service.
Track, trace, and update shipment status to support on-time delivery.
Prepare and audit shipping documents for accuracy and compliance.
Ensure materials and products are packaged and labeled effectively and to quality standards.
Prevent and troubleshoot logistical issues that may cause or have caused delays in transit.
Perform supervisory functions needed to manage processes and personnel effectively.
Comply with applicable OSHA, EPA, DOT, and local regulatory requirements and company safety policies.