Shipping Team Lead

USA Donaldson Company•Dixon, IL

5d•Onsite

About The Position

The Shipping Team Lead at our Dixon, IL location leads shipping department personnel, including assigning work, training personnel, managing time, and solving problems. This is a 1st-shift onsite role, with hours Monday – Friday 8 a.m. to 4 p.m.

Requirements

Ability to pay close attention to detail and coordinate various activities simultaneously
Interact constructively and effectively with all plant employees
Ability to work in a team environment toward a common goal
Ability to use computers, proficiency in Oracle, PDM, MS-Office, MSDS Online, etc.
Ability to maintain confidentiality
Proven ability to motivate and maintain respect of co-workers
Individual productivity level at or above company standards
Perform a variety of tasks throughout the day in a fast-paced work environment
High School Diploma or GED is required

Nice To Haves

Knowledge of department products, procedures, equipment, and quality standards
Ability to pay close attention to detail and coordinate various activities simultaneously
Ability to communicate with manager and/supervisor, and co-workers in a courteous and professional manner
Ability to work effectively with limited supervision and maintain a positive working relationship with all plant personnel
Reacts to change productively and handles other tasks as assigned

Responsibilities

Lead and support daily shipping activities, ensuring orders are picked, packed, staged, and shipped according to company standards and customer requirements.
Assign work, monitor team performance, and provide coaching and guidance to shipping team members.
Verify shipping documentation, bills of lading, packing lists, and carrier paperwork for accuracy and compliance.
Coordinate outbound shipments with transportation providers and internal departments.
Monitor shipping schedules and prioritize workloads to meet deadlines and service commitments.
Ensure accurate inventory transactions and system updates related to shipping activities.
Investigate and resolve shipping discrepancies, damaged shipments, and customer delivery issues.
Train new employees on shipping processes, equipment operation, and safety procedures.
Enforce company policies, quality standards, and safety requirements.
Conduct routine inspections of work areas and equipment to maintain a safe and organized environment.
Track and report key performance indicators (KPIs), including shipping accuracy, productivity, and on-time shipment performance.
Assist with continuous improvement initiatives to increase efficiency and reduce costs.
Support cycle counts, inventory audits, and warehouse operations as needed.