Shipping Supervisor

Nidec Motor CorporationSouthaven, MS
Onsite

About The Position

The Supervisor, Warehouse is a first‑line management role responsible for supervising day‑to‑day warehouse operations to ensure safe, accurate, and efficient handling, storage, and movement of materials and finished goods. This role combines direct people leadership with hands‑on operational oversight, focusing on execution discipline, productivity, safety, inventory accuracy, and service levels. The Supervisor, Warehouse leads daily execution of warehouse activities including receiving, put‑away, picking, packing, staging, and shipping coordination. The role is operational and execution‑focused, emphasizing work prioritization, floor leadership, issue resolution, and coaching, while ensuring adherence to standard operating procedures and safety requirements. This position includes direct supervisory responsibility for Warehouse Associates, Material Handlers, or Forklift Operators and typically reports to a Warehouse Manager, Logistics Manager, or Operations Leader (M2–M3).

Requirements

  • High school diploma or associate degree preferred (or equivalent experience)
  • Typically 5–8 years of warehouse or logistics operations experience
  • Prior experience leading, mentoring, or coordinating warehouse staff strongly preferred
  • Strong understanding of warehouse operations and material handling processes
  • Knowledge of inventory control principles and WMS/ERP systems
  • Proven frontline leadership or supervisory capability
  • Strong organizational, problem‑solving, and communication skills
  • Ability to manage multiple priorities in a fast‑paced environment
  • High accountability, judgment, and attention to detail
  • Works to achieve operational, functional, and/or business targets within team with direct and indirect impact on departmental or job-family results
  • Plans and establishes operational plans and day-to-day objectives for a team of entry level professionals and/or skilled support employees
  • Assigns tasks to a team to achieve operational targets, service standards, etc.
  • Communicates with parties typically within own department or job family, and may communicate with parties external to the department which may include clients or partners depending upon the job area
  • Explains policies, practices and procedures of the area of responsibility to others within the team
  • Sometimes requires ability to influence others outside of own job area on policies, practices and procedures
  • Responsible for making minor to moderate improvements of processes, systems or products to enhance performance of job area
  • Problems may be difficult but not complex. Problems typically impacts the department and/or job family group. Problems are typically solved through drawing from prior experience and analysis of issues
  • Manages a small to mid-sized team consisting of three or more entry level professionals or skilled support employees
  • Leads, directs and reviews the work of team members in order to accomplish operational plans and results
  • Provides day-to-day work direction for team, focused on maintaining steady workflow and productivity and resolving operational decisions
  • Provides primary input to hiring, firing, promotion, performance and rewards decisions for direct reports
  • Understands basic management approaches such as work scheduling, prioritizing, coaching and process execution.
  • Typically requires broad job knowledge of technical or operational practices within assigned discipline
  • Typically has a bachelor’s degree or equivalent professional certification and 3 years of prior relevant experience

Responsibilities

  • Supervise daily warehouse activities to meet operational and customer requirements
  • Coordinate workloads, staffing, and priorities across shifts or zones
  • Ensure efficient material flow and optimal use of warehouse space
  • Directly supervise warehouse staff
  • Assign work, manage capacity, and monitor attendance and performance
  • Provide coaching on procedures, productivity, and safety
  • Support onboarding, training, and certification requirements
  • Participate in performance evaluations and corrective actions
  • Ensure accurate inventory handling, location control, and transaction execution
  • Support cycle counts, physical inventories, and discrepancy resolution
  • Enforce warehouse controls and documentation standards
  • Enforce safe work practices and proper use of material handling equipment
  • Ensure compliance with safety policies and regulatory requirements
  • Maintain warehouse organization and housekeeping standards
  • Ensure timely and accurate picking, packing, and staging of orders
  • Support resolution of order errors, shortages, or delays
  • Partner with Shipping to meet delivery commitments
  • Ensure effective use of WMS, ERP, and scanning systems
  • Reinforce standard operating procedures and workflows
  • Maintain accurate records and reporting as required
  • Serve as first‑level escalation point for warehouse execution issues
  • Support root‑cause analysis and corrective actions
  • Coordinate resolution with Inventory Control, Logistics, and Operations
  • Partner with Logistics, Inventory Control, Materials, Production, and Customer Service
  • Align warehouse activities with inbound and outbound schedules
  • Provide operational feedback to support continuous improvement
  • Identify opportunities to improve efficiency, space utilization, and productivity
  • Support standardization of warehouse processes and best practices
  • Participate in continuous improvement and operational excellence initiatives
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