Shipping Supervisor (2nd Shift - W16)

RJW Logistics Group•Crest Hill, IL

2d•Onsite

About The Position

This position will report to the Warehouse Manager and is responsible for supervising warehouse operations. The role involves communicating transitional information between night and day shifts, managing assigned staff including performance reviews and disciplinary actions, and overseeing computer entry and paperwork flow.

Requirements

Minimum of 3+ years previous warehouse supervisory/managerial experience.
Ability to effectively communicate, read, write, and speak English.
Dispatch experience.
Dock supervision experience.
Experience in Warehouse Management and LTL dispatch.
Knowledge of DOT Regulations and Requirements.
Proficient computer skills including data entry.
Interpersonal skills.
Excellent computer skills, including data entry.
Good Judgment.
Versatile and detail-oriented, demonstrating effectual problem-solving skills.

Nice To Haves

Familiarity with Smart Turn or TMW software.
Some college preferred.
Efficiency management skills.
Exceptional communication and interpersonal skills representing the ability to lead, manage, motivate and develop associates.
Strong core values that align with those of RJW with emphasis on safety, accuracy and customer satisfaction.
Process improvement orientation and a willingness to work in a fast-paced "roll up your sleeves" environment.

Responsibilities

Assigning work assignments for all 2nd shift warehouse staffing, considering customer specifications and driver departure times to meet delivery schedules.
Overseeing the loading of inbound/outbound freight according to customer specifications.
Supervising Local, Regional, and OTR drivers, communicating updates and work-flow changes.
Reviewing deliveries for poor packing and general conditions of materials.
Alerting Customer Service Rep, Warehouse Manager, and COO of any problems with clear, decisive information or pictures if necessary.
Overseeing and assigning the processing of shipment paperwork, including scanning of BOLs.
Ensuring all shipments are recorded and verified against paperwork for incoming and outgoing shipments and deliveries.
Monitoring the quality and accuracy of all shipments according to customer specifications.
Ensuring department staff meets customer requirements and that any requirement changes are updated and all staffing is trained on changes.
Ensuring the updating of the Tee Card board and TMW system.
Communicating with customers and responding to inquiries, implementing any required actions.
Communicating via email prior to the end of each shift to ensure a smooth transition of daily work-flow, issues, customer concerns, or maintenance issues.
Ensuring the safety, training, and development of employees, drivers, and contractors, in accordance with OSHA and RJW policies and procedures.
Overseeing the completion of all computer data entry, checking for accuracy and efficiency.
Maintaining and approving all shift employee timesheets for weekly payroll, including temp hours, making corrections as needed.
Monitoring all overtime hours to meet department requirements.
Completing building checks daily, notifying the Warehouse Director of equipment or building problems or preventive maintenance needed, and assisting with maintaining equipment according to manufacturer's recommendations.
Ensuring warehouse employees adhere to all AIB processes, procedures, and guidelines, and that they have had AIB training for handling food products.
Assuring that all checklists for building, equipment, and safety are completed as designated by the SOP or Policy.
Issuing corrective actions or work orders needed to correct or fix any issues.
Ensuring that proper procedures are taken with any and all accident reporting, handling the care of any injured employee, and making sure HR and management are notified of any emergency actions taken.
Performing assigned tasks or other duties as instructed by Warehouse Manager or COO.