Shipping Specialist

NOV • Fort Worth, TX

9d • Onsite

About The Position

The Shipping Specialist is responsible for processing various types of orders (Capital, Spares, Service, Repair, and Transfer) in the ERP system daily. This role involves preparing all necessary shipping documentation for both domestic and international shipments, including export documents, bills of lading, pick lists, and customs documents. The specialist will coordinate warranty shipments, arrange transportation, and secure freight costs. Key duties include maintaining accurate shipping records, operating machinery safely, reporting equipment issues, and notifying departments of any discrepancies. The position also involves assisting in mentoring and training other personnel, verifying inbound/outbound material compliance, preparing shipments (boxing, weighing, labeling, consolidating), and maintaining a clean and orderly warehouse. The role requires professional interaction with multiple departments such as Sales, Service, Repair, QA, Inspection, Purchasing, Manufacturing, and Planning. The specialist will work with the Sales Department, Project Management, and Accounting to resolve shipping issues, aiming for same-day order turns and meeting established shipping measurement standards. Responsibilities extend to responding to after-hours calls, following company policies and HSE requirements, maintaining warehouse supplies, and taking ownership of personal and work area organization. Other duties as assigned.

Requirements

• Must be able to work extra hours daily and on weekends as required
• Must be capable of working in a non-air-conditioned warehouse environment with PPE
• Must follow and enforce all safety and environmental policies and programs; must be able to use personal safety devices as required by company policy; report any activities that could be detrimental to safety and/or the loss of productivity; report any injuries when they occur
• Must be willing to be cross trained and to train others
• Acquire and maintain a working knowledge of operating systems related to Inventory, Shipping, and Material Handling functions
• Operate material handling equipment as required, achieve, and maintain fork truck operator certification and use safe working practices in all activities
• Must be capable of learning to read and understanding production routers and blueprints
• Must be capable of operating company fork trucks and capable of achieving and maintaining certification for such equipment
• Willing to collaborate with colleagues with information that they might need to complete their tasks and eliminate roadblocks
• Must be capable of repeated bending, stooping, and squatting; and standing for prolonged periods
• Must be capable of lifting up to 50 pounds
• High School diploma or GED preferred
• Excellent problem solving and analytical skills
• Strong and professional interpersonal and communication skills. Must be able to communicate in a professional manner across multiple departments and communication media with changing priorities
• Must be self-motivated and maintain a productive environment by bringing everybody’s ideas forward so that everyone will benefit from them as a team
• Effective time management and organizational skills, able to manage multiple responsibilities efficiently
• Able to collaborate effectively with cross-functional teams and external suppliers
• Detail oriented with a commitment to accuracy in documentation and procedures
• Ability to stay updated on changing customer requirements and industry regulations
• Proficiency in using relevant software tools and applications including Microsoft Office Suite.
• Must be knowledgeable in Shipping and Warehouse practices, pack out practices including but not limited to documentation for international shipments, DOT, LTL, and transport permit regulations
• Be positive in challenging tasks; work as a team with co-workers to tackle task together

Nice To Haves

• Experience with Oracle, ARAMEX, Rulewave, Allyn a plus

Responsibilities

• Processes Capital, Spares, Service, Repair and Transfer orders in the ERP system daily
• Prepares all shipping documentation for domestic and international shipments including export documents, bill of lading, pick list and custom documents
• Coordinates warranty shipments with Service, Repair Departments and vendor returns
• Arranges transportation for all shipments and secures freight costs as required
• Provides accurate and complete shipping records
• Operates machinery in a safe manner and reporting any equipment maintenance or problems to your immediate supervisor
• Notifies appropriate departments of any discrepancies and/or problems with material
• Assists in mentoring and training of other personnel
• Verifies all inbound/outbound material are compliant with order or Purchase order requirements before packaging or loading
• Assists in preparing shipments including boxing, weighing, labelling, and consolidating orders when necessary
• Assists in keeping the warehouse clean and orderly
• Interfaces professionally with multiple departments: Sales, Service, Repair, QA, Inspection, Purchasing, Manufacturing & Planning
• Works with Sales Department, Project Management and Accounting to resolve shipping issues
• Achieves same day order turns and achieves Shipping measurement standards established by the Inventory Manager
• Works with Material Handlers to achieve the proper priority of orders to be pulled and packaged for shipment
• Responds to after-hours calls in a timely fashion with all applicable documents, transport arrangements and inventory records
• Follows all applicable company and corporate policies, procedures, and programs, including but not limited to the process map, support processes and HSE requirements
• Maintains warehouse supplies and submits requisitions to Inventory Manager
• Takes ownership, organizes, and maintains personal, company equipment and work area in a professional manner and attends scheduled HSE training

Benefits

• 401(k) Retirement Plan – NOV matches every dollar up to 5% of base pay and overtime for every dollar you invest
• Competitive medical plans that are effective your date of hire.
• FREE MDLIVE virtual visits (when enrolled in an NOV medical plan)
• FREE preventative medical and dental care for the entire family (when enrolled in an NOV medical/dental plan and seeing an in-network physician)
• FREE Basic Life and AD&D insurance at 2 times your annual salary (for full-time employees)
• All regular full-time employees start with 3 weeks of paid vacation per year (prorated based on start date). Pre-NOV relevant experience (years of service) may be considered for vacation accruals
• All regular full-time employees receive up to 11 paid holidays per year

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED