Shipping Specialist

Balfour & Company•Austin, TX

2d•Onsite

About The Position

The Shipping Specialist is responsible for managing international and domestic freight operations at our Austin facility. This role oversees the movement of products and materials between our US and Mexico manufacturing facilities, as well as export shipments to customers and partners in various countries worldwide. The role requires strong knowledge of international trade documentation, multi-country customs compliance, and freight forwarding, with a strong emphasis on accuracy and regulatory compliance to prevent customs delays, holds, or penalties.

Requirements

2–3 years of shipping, traffic, or logistics experience in a manufacturing or industrial setting (required).
Experience with international freight forwarding, customs documentation, and multi-country export shipping, including but not limited to US-Mexico cross-border shipping.
Working knowledge of international customs compliance requirements, tariff/HS classification, export control regulations, and denied party screening; prior experience resolving or preventing customs compliance issues strongly preferred.
Proficiency with shipping software/carrier portals and Microsoft Office, particularly Excel and Outlook.
High school diploma or equivalent required.
Ability to lift and move heavy shipping items and containers.
Flexibility to work varying hours based on production and carrier schedules.
Strong attention to detail and communication skills for coordinating with customs brokers and freight partners.

Responsibilities

Coordinate and oversee product movement between US and Mexico facilities, ensuring smooth transit and minimal border delays.
Coordinate international export shipments to customers and partners across multiple countries, selecting appropriate carriers, incoterms, and routing based on destination requirements.
Ensure all export shipments comply with destination-country import regulations, tariff classifications, and licensing requirements; proactively flag and resolve documentation gaps to prevent customs holds, fines, or shipment delays.
Maintain up-to-date knowledge of country-specific customs regulations, trade agreements, and denied/restricted party screening requirements, and partner with customs brokers to ensure consistent compliance across all shipping lanes.
Prepare, verify, and process export documents, including Bills of Lading (BOLs), commercial invoices, customs paperwork, and routing instructions.
Audit shipment contents against manifests, invoices, and production orders to confirm accuracy, compliance, and proper labeling.
Pack, seal, label, and prepare finished goods for shipment using staging equipment and shipping systems.
Track inventory levels and maintain organization within the stockroom.
Maintain accurate records of incoming and outgoing shipments for regulatory reporting.
Coordinate with manufacturing, QA, and production teams to align shipping schedules with product availability.