1st Shift Shipping & Receiving Supervisor

Qual Pac 1400•Grand Prairie, TX

2d•Onsite

About The Position

This role is for a 1st Shift Shipping & Receiving Supervisor responsible for the overall operations of the shipping and receiving department. The supervisor will implement company policies, monitor department performance, and ensure adherence to safety and GMP rules. Key responsibilities include training personnel, liaising with customers and carriers, managing inventory, and overseeing department discipline using the WMS. The role also involves working closely with production and supply chain, maintaining equipment, managing inter-departmental transport, and handling specific shipping tasks like food bank, rejects, and returns. Performance reviews and disciplinary actions for S/R employees are also part of the duties.

Requirements

Excellent attention to detail
Works well with little supervision
Works well in a team environment
Maintains a high level of business courtesy and etiquette when interacting with Customers, Vendors, and Sales representatives
Demonstrated time management and multitasking skills
Willingness to work additional hours as necessary
Authorized to work in the U.S.
Must be at least 18 years of age
2 years Customer Service experience
2 years WMS / ERP experience
Knowledge of general office equipment
High school diploma or GED
Ability to use various PC software in Windows environment
Knowledge of typing and 10-key calculator
Basic knowledge of the internet
Excellent written and verbal communication skills
Ability to solve problems independently
Ability to make decisions quickly and accurately

Nice To Haves

Some college desirable
Bilingual in Spanish not required but desired
Train-the trainer Forklift Certification

Responsibilities

Maintains overall responsibility and accountability for functions within the shipping and receiving (S/R) department.
Implements all company rules and regulations as per current Employee Handbook
Monitors S/R department performance and compare to established goals.
Maintains active participation in the Daily Staff Meetings
Obeys all Safety Rules.
Conducts accident and incident investigations.
Adheres to current GMP rules and Food Defense Plan. Participate in Internal Audits and Inspection walks
Completes assigned tasks listed in Corrective Action Plans
Understands Lean Manufacturing tools including 5 why’s, Brainstorming, Fishbone, Graphs and Root Cause Analysis.
Trains all shipping and receiving personnel on policies, procedures
Acts as primary liaison with Customer’s Logistics department and assigned carriers
Manages inventory of Loose Pack, Materials and Finished goods, including all physical inventory counts and inventory consolidation
Responsible for department discipline and adherence using the WMS (Warehouse Management System).
Works closely with Production and the Supply Chain Manager to assure productions needs are met
Responsible for keeping all forklifts and material handling equipment in good working order.
Responsible for managing the inter-departmental transport of materials.
Responsible for shipping of goods related to Food Bank, Rejects and Returns.
Performs performance reviews and goals settings of S/R employees
Provides Counseling and Disciplinary Actions to S/R employees as needed