Shipping Receiving Specialist

Lifoam Industries•Rome, GA

5d•Onsite

About The Position

Ensures product is shipped to customers in accordance with sales order requests by reviewing, preparing and processing shipping documents. This role involves handling a wide variety of paperwork, preparing special labels, scheduling loads, and communicating with carriers and customers. The specialist will utilize ERP systems to manage orders and ensure timely delivery. This position also acts as a backup to other office personnel and assists with documenting and tracking carrier issues. Maintaining housekeeping standards within the Shipping Office and participating in process improvement projects are also key aspects of this role. The position requires regular attendance, the ability to work cooperatively with others, and the capacity to handle ever-changing workloads.

Requirements

High School or GED equivalent.
2 yr+ working in a manufacturing environment.
Previous experience working in a Shipping Office where processing of customer orders was required.
Comprehensive knowledge of administrative functions such as planning, organizing, coordinating, directing and controlling.
Excellent interpersonal skills in order to work effectively with individuals both internal and external.
The ability to utilize various personal computers, which includes, but not limited to, spreadsheets, word processing, word processing, and database software.
The ability to work with and maintain information of a confidential and sensitive nature.
Must be very flexible to ever-changing workloads and responsibilities.
Excellent communication skills, both written and verbal.
Ability to work overtime or occasionally on weekends with short notice.
Ability to wear required PPE including hearing protection, safety glasses and steel/composite toe shoes.

Nice To Haves

Previous experience with EPICOR or other business/transportation software.
Prior Kaizen/ Lean Manufacturing experience.

Responsibilities

Handles a wide variety of paperwork including purchase orders, return authorizations, delivery notes and other shipping papers.
Reviews all delivery notes for “Special Instructions” and highlights them for the Warehouse Associates.
Prepares all special labels for customer orders.
Provides information to Customer Service Representatives when requested.
Schedules inbound as well as outbound loads.
Provides timely and professional communication with carriers, 3rd party logistics companies and internal as well as external customers.
Utilizes various screens in ERP system to print pick lists, confirm and post orders as well as determine order information such as carrier, ship date, pro number, etc.
Ensure orders are shipped in time to arrive by the customer’s requested delivery date.
Acts as a backup to other office personnel including the Office Lead, Inventory Specialist, Quality Specialist and Packaging Specialist.
Works with the Transportation Planner to document and track carrier issues.
Files paperwork as needed.
Provides miscellaneous assistance as required.
Responsible for maintaining housekeeping standards within the Shipping Office.
Must understand the concept of teamwork and practice it each and every day by working cooperatively and productively with others in order to complete tasks.
Must be an active participant in process improvement projects.
Requires regular attendance to perform essential element as contained herein between the assigned start and end times for work.
Performs such individual assignments as management may direct.
Establishes and maintains effective work relationships within the department, the Corporation and the community; and maintains the professional competence, knowledge and skill necessary for the satisfactory performance of all assigned responsibilities.
Other duties as assigned.