Shipping & Receiving Manager

NNGEFlagstaff, AZ

About The Position

This role is responsible for overseeing shipping and receiving operations, ensuring efficiency and accuracy. The manager will lead a team, manage inventory, and maintain operational standards. Key aspects include effective communication, problem-solving, and adherence to safety and company policies.

Requirements

  • High school diploma or GED
  • 3 years of progressive shipping, receiving, or warehouse experience
  • 1 year in a lead or supervisory capacity
  • Valid driver's license and clean driving record
  • Must be twenty-one (21) years of age
  • No felony or theft convictions
  • Ability to pass a pre-employment drug/alcohol screen
  • Ability to pass a background investigation
  • Ability to obtain and maintain a gaming license
  • Proficiency in operating office equipment (computer, calculator, scanner, printer, copier)
  • Proficiency in word-processing, spreadsheets, and database software (Word, Excel, Teams, Access, PowerPoint)
  • Knowledge of shipping and receiving operations, best practices, and inventory control
  • Knowledge of basic accounting principles, mathematics, and recordkeeping
  • Knowledge of occupational hazards and safety precautions
  • Ability to communicate effectively, verbally and in writing
  • Ability to establish and maintain effective working relationships
  • Ability to maintain strict confidentiality
  • Ability to work independently and manage time effectively
  • Ability to make sound decisions and exercise independent judgment

Nice To Haves

  • Leadership and team-building skills with empathy and enthusiasm
  • Persuasive and tactful in controversial situations
  • Skill in resolving customer complaints and concerns
  • Skill in reviewing and analyzing operational reports
  • Knowledge of records maintenance and retention
  • Skills in successfully managing major change initiatives
  • Skill in superior customer service
  • Ability to demonstrate excellence and continually seek improvement
  • Ability to build and sustain professional relationships across departments and organizational levels

Responsibilities

  • Manage and oversee all shipping and receiving activities.
  • Lead, train, and evaluate shipping and receiving staff.
  • Ensure accurate inventory control and record maintenance.
  • Implement and maintain best practices in shipping and receiving operations.
  • Handle customer complaints and concerns related to shipping and receiving.
  • Operate office equipment and relevant software.
  • Maintain strict confidentiality in all matters.
  • Build and sustain professional relationships across departments.
  • Manage time effectively and meet strict deadlines.
  • Make sound decisions and exercise independent judgment.
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