Shipping, Receiving & Inventory Specialist

Lucid Bots•Charlotte, NC

3d•Onsite

About The Position

Lucid Bots is the leading U.S. AI robotics manufacturer of exterior cleaning drones and robotics for commercial and government applications. Since 2018, we've been building the world's most productive and responsible robots to tackle critical maintenance challenges. With industry-leading engineering and dedicated customer support, we've enabled operators to generate over $75 million in revenue, with a fleet of over 500 robots deployed to accomplish dull, dirty, and dangerous jobs with safety and efficiency. Our mission is simple: extend human reach. Headquartered in Charlotte, North Carolina, we design, engineer, manufacture, and support our products in the United States. Our production-ready robots are deployed by customers around the world — from global enterprises to independent owner-operators — to improve safety, increase productivity, and elevate operational standards. We are one of the fastest-growing manufacturing companies in the United States, recently ranked fourth nationally, and we just closed a $20M Series B to fuel our next chapter at the intersection of AI, hardware, and real-world impact. Backed by leading investors including Y Combinator (S19), Cubit Capital, Idea Fund Partners, Danu Ventures, and others, we're scaling quickly. We're building more than robots—we're building the future of physical AI. Our Core Values and How We Work Together At Lucid Bots, we're building something extraordinary - and how we work matters just as much as what we build. These values guide how we hire, grow, and show up for one another. Expedition Behavior - We climb as one. No silos, no "that's not my job." We protect the team and share the load. Grow with Humility - We're relentless learners. We seek feedback, own mistakes, and get better every day. Lift People Up - Humans come first. We care fiercely, speak honestly, and design for real people in real conditions. Build the Extraordinary - We take ownership, reject the ordinary, and run toward hard problems. We live Above the Line: we take responsibility, create solutions, and shape the future. If these values energize you, you'll thrive here. If they feel like too much, this may not be the right climb - and that's okay. Goal of This Role Every robot we ship and every part we receive flows through this seat — which makes you the person who keeps Lucid Bots moving. As our Shipping, Receiving & Inventory Specialist, you'll own the full physical and system-of-record journey of our materials: shipping finished robots and parts to customers around the world, receiving and putting away incoming inventory, and keeping our ERP a trustworthy mirror of what's actually on the shelf. You'll be the go-to expert who untangles international customs, tenders lithium-battery and freight shipments correctly, and turns around the shipping quotes our Sales team relies on. This is a hands-on, individual-contributor role with real ownership: you'll set the standard for how a fast-growing robotics company ships. As we scale, the person who masters this function has a front-row seat to how a modern operation is built — and helps build it. If you take pride in getting the details right and want your work to matter, this is where you'll make an outsized impact.

Requirements

3+ years of hands-on experience in shipping, receiving, warehouse operations, or logistics.
Experience shipping domestic parcel, LTL/FTL freight, and international shipments.
Experience navigating international shipping and customs.
Ability to treat inventory as sacred, ensuring physical moves are reflected accurately in the ERP.
Comfortable handling regulated materials (or ready to get certified).
Builder energy and a desire to improve processes.
Radical ownership and problem-solving skills.
Ability to safely lift and move materials up to 50 lbs.
Comfortable operating forklifts and pallet jacks (or ready to get certified).

Nice To Haves

Experience with Acumatica ERP or similar ERP systems for inventory, purchase-receipt, sales-order, and shipment workflows.
Deeper international/customs fluency, including HTS classifications, ECCNs, Incoterms, export documentation, and coordinating with customs brokers.
Background in manufacturing, robotics, electronics, or aerospace.
Experience with lot-controlled, serialized, or revision-controlled inventory.
Familiarity with cycle counting, inventory reconciliation, and 5S / continuous-improvement methods.
Hands-on experience safely handling batteries, ESD-sensitive components, or other regulated materials.
DHL experience.

Responsibilities

Own the full physical and system-of-record journey of materials: shipping finished robots and parts to customers globally, receiving and putting away incoming inventory, and maintaining accurate ERP records.
Act as the go-to expert for international customs, tendering lithium-battery and freight shipments correctly, and generating shipping quotes for the Sales team.
Ensure accurate packaging, labeling, commercial invoices, and customs documentation for domestic parcel, LTL/FTL freight, and international shipments.
Manage international shipping and customs, preventing or resolving shipment delays.
Ensure every physical inventory move is reflected promptly and accurately in the ERP, identifying and correcting errors before they impact customers or production.
Pack and stage orders on schedule to keep customers and internal teams moving.
Handle or obtain certification for regulated materials, including DOT/IATA dangerous goods and lithium-ion batteries.
Improve and contribute to the development of shipping and inventory processes in a startup environment.
Safely lift and move materials up to 50 lbs.
Operate forklifts and pallet jacks (or obtain certification).