Shipping & Receiving Clerk

Lithia & Driveway•Suburban Ford of Romeo, MI

11d

About The Position

Suburban Ford of Romeo is looking for a sharp, organized, and customer‑focused Shipping & Receiving Clerk to join our high‑performing Parts Department. If you take pride in accuracy, thrive in a fast‑paced environment, and believe great customer service begins with YOU—this is the opportunity to make a real impact. Be part of a dealership group known for excellence, customer loyalty, and team‑first culture.

Requirements

Automotive dealership or parts experience is a plus
A team‑oriented mindset with a passion for delivering top‑tier customer service
Strong organizational skills with sharp attention to detail
Ability to juggle multiple tasks in a busy, fast‑moving environment
Confident phone etiquette and clear communication
Comfortable using computers and basic inventory systems
Reliable, safety‑focused driver with a clean approach to vehicle care
High School graduate or equivalent, 18 years or older required.

Nice To Haves

Automotive dealership or parts experience is a plus

Responsibilities

Deliver exceptional service to wholesale, retail, and service customers—every time
Maintain a flawless parts inventory through accurate binning, stocking, organization, and routine audits
Receive, ship, and track all incoming and outgoing parts orders
Keep meticulous records using delivery boards, logs, and tracking systems
Support technicians and counter staff by pulling and delivering parts promptly
Assist with annual physical inventory and everyday department organization
Maintain a clean, safe, and efficient workspace and delivery vehicle
Handle returns, funds, and discrepancies with accuracy and professionalism
Communicate clearly, courteously, and confidently—by phone and in person
Complete required manufacturer and Lithia training to stay sharp and certified
Take initiative with additional duties that support the Parts team’s success