Shipping & Receiving Clerk
About The Position
The Shipping and Receiving Clerk supports service center operations by ensuring the accurate and timely receipt, storage, and shipment of parts, materials, tools, and customer equipment. The position maintains shipping and receiving records, verifies inventory transactions, and coordinates with repair coordination, procurement, workshop personnel, and carriers to support customer commitments. The role works primarily in a warehouse and service center environment near industrial equipment and moving materials. Duties may involve standing and walking for extended periods, bending, reaching, and handling parts and packaging materials. Employees must use required personal protective equipment and approved lifting methods or mechanical assistance when handling heavy or oversized items. Reasonable accommodations may be provided to enable qualified individuals to perform the essential functions.
Requirements
- High school diploma or equivalent.
- Previous experience in shipping, receiving, warehousing, or inventory control.
- Ability to read and accurately interpret packing slips, purchase orders, shipping instructions, and part identification information.
- Basic computer skills and the ability to enter and maintain accurate records.
- Strong attention to detail, organizational skills, and follow-through.
- Effective communication skills and the ability to work collaboratively across departments.
- Ability to manage changing priorities in an active service center environment.
- Ability to use required personal protective equipment and approved lifting methods or mechanical assistance when handling heavy or oversized items.
Nice To Haves
- Experience in an industrial, manufacturing, or equipment repair environment.
- Familiarity with ERP systems and inventory management processes.
- Experience preparing freight shipments and coordinating with carriers.
- Forklift operating experience.
- Familiarity with packaging requirements for mechanical parts and rotating equipment.
Responsibilities
- Receive incoming parts, materials, tools, and customer equipment; verify quantities and descriptions against purchase orders, packing slips, and supporting documents.
- Inspect deliveries for visible damage, discrepancies, or missing items and communicate concerns to appropriate personnel.
- Record receipts in the company’s inventory or enterprise resource planning (ERP) system.
- Identify and label received items, including part numbers, serial numbers, and job or customer references, as applicable.
- Route materials to designated storage locations or work areas while maintaining traceability.
- Prepare outgoing shipments of repaired equipment, replacement parts, tools, and materials.
- Verify shipment contents against sales orders, job requirements, and shipping instructions.
- Package, label, and secure items using appropriate protective materials to help prevent damage during transit.
- Prepare packing lists, shipping labels, bills of lading, and other required shipping documents.
- Coordinate pickups and deliveries with approved freight carriers, parcel services, and internal personnel.
- Maintain shipment records and provide tracking information to appropriate teams.
- Assist with international shipping documentation in coordination with designated logistics or compliance personnel, as needed.
- Maintain organized storage areas and accurate inventory records.
- Perform inventory transactions, cycle counts, and physical inventory activities.
- Investigate and report inventory discrepancies and assist with corrective actions.
- Track the movement of materials between receiving, storage, workshop, and shipping areas.
- Keep customer-owned equipment and materials clearly identified and traceable.
- Operate forklifts, pallet jacks, and other material-handling equipment only when trained and authorized.
- Follow company safety procedures, material-handling requirements, and applicable work instructions.
- Maintain clean and orderly shipping, receiving, and storage areas.
- Coordinate with internal teams to prioritize urgent shipments and material requirements.
- Report damaged equipment, unsafe conditions, and shipping or receiving issues promptly.
- Identify opportunities to improve accuracy, organization, and turnaround time.
- Complete safety training requirements and participate in other training as directed by the company or manager.
- Wear Nikkiso-approved PPE as needed and ensure safety and PPE requirements are enforced with staff.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
