Shipping & Receiving Clerk II_Planning

ECORE•York, PA

11d

About The Position

This position performs Level II shipping and receiving functions for an assigned location, including picking, packing, shipping, and receiving products and materials. The clerk verifies shipment information and quantities, maintains records, and prepares items for shipment. The role requires independently planning and executing assigned functions with minimal supervision. Depending on the location, duties may focus on specific shipping or receiving activities. Cross-training and performing substitute tasks may be required. The role also provides shipping-office support, coordinates pickups and deliveries, communicates with drivers, customers, carriers, and internal teams, and maintains accurate shipment and receiving records in Epicor. The position operates in a manufacturing environment and requires following safety procedures, using required personal protective equipment, and performing the physical demands of the role.

Requirements

High school diploma or GED, or four years of machine operator/manufacturing experience.
2–3 or more years of experience performing a variety of shipping and administrative duties.
At least 12 months of fork truck experience.
Proficiency in Microsoft Office applications, including Excel, Word, and PowerPoint, and ability to learn software programs such as USPS, FedEx, and ERP systems.
English fluency, including reading, writing, and speaking.
Strong verbal and written communication skills and ability to maintain a positive, polite, and friendly demeanor during challenging situations.
Ability to manage multiple priorities, multitask in a stressful environment, pay attention to detail, and adapt to changing demands.
Ability to read and understand units of measure and perform basic math functions.
Ability to work independently and as part of a team.
Safety-conscious approach and ability to perform work responsibilities safely.
Ability to work overtime to meet operational requirements.
Ability to safely perform the physical requirements of the role, including prolonged standing and walking, repetitive movements, and moving materials.

Responsibilities

Answer incoming phone calls and direct them to appropriate personnel; greet drivers and customers and assist with issues within the scope of knowledge and authority.
Confirm pickup numbers with drivers and provide pickup instructions; confirm deliveries for receivables.
Prepare correspondence for carriers, customers, and the Shipping team, and route time-sensitive, high-profile, white-glove, or load-discrepancy communications to the Shipping Expeditor.
Schedule freight pickups and containers using SSD and/or the scheduling board.
Follow quality guidelines and check materials and orders for accuracy; maintain a safe and orderly work environment and inspect the fork truck, reporting maintenance issues promptly.
Prepare orders for shipment by retrieving, staging, wrapping, and strapping materials or selecting pre-assembled orders.
Recommend shipping methods based on shipping procedures, carriers, routes, and rates; apply shipping labels and instructions, record weights and shipping charges, and affix postage.
Inspect outgoing shipments for compliance with specifications; load trucks, flatbeds, and containers and process transfer paperwork.
Prepare domestic and international shipping paperwork, bills of lading, and shipment documentation in Epicor; close packs and scan documents as trucks are loaded.
Maintain shipping materials and supplies; schedule LTL carriers for daily pickup; print and match bills of lading with Epicor paperwork; process packs in Epicor as time allows.
Print pick lists for same-day orders released from credit hold and use computer systems to track order information.
Operate a fork truck or hand truck to lift and transport raw materials and finished products in compliance with equipment safety requirements.
Schedule receiving and update the receiving board; unload trucks, flatbeds, and containers.
Receive merchandise, check and sign delivery slips, print receiving or transfer documents, and route incoming materials to the appropriate department or area on the day received.
Unpack and examine incoming shipments, record shortages and discrepancies, and work with Purchasing to resolve delivery discrepancies.
Process receipts in Epicor on the day received and scan or attach receiving documentation according to the Purchasing SOP.
Receive RMAs and work with Quality and Supply Chain to determine disposition.
Depending on the work site, complete Ecore plant transfer paperwork for the daily Shipping Driver run and oversee polymer truck deliveries, including contacting the appropriate department and ensuring sign-in/sign-out procedures are followed.
Work overtime as needed to meet operational requirements and perform related physical duties safely.