Shipping & Receiving Attendant

Marriott•Charlottetown, PE

7d•Onsite

About The Position

This position is responsible for receiving, unloading, and processing deliveries, and accounting for incoming freight based on invoice and receiving reports. The attendant will stage merchandise by department, mark it appropriately for placement in the facility, and deliver it to the correct department. Key duties include verifying and tracking received inventory, completing inventory reports and logs, and reconciling shipping invoices and receiving reports to ensure count accuracy. The role also involves receiving, storing, shipping, and delivering incoming and outgoing department packages and mail, while ensuring the security and safekeeping of packages in the receiving room. Adherence to national, state, and local hazardous material shipping guidelines and regulations is required, as is shipping all outgoing mail and packages. The attendant must verify the quantity and condition of packages upon receipt before delivery to guests, communicate with guests regarding received packages, and maintain an accurate tracking system for all shipping and receiving transactions, including obtaining guest signatures. Reporting any loss or damage with packages to proper management is also a responsibility. Additionally, the role requires reporting accidents, injuries, and unsafe work conditions, completing safety training, following all company policies and procedures, maintaining a professional appearance, protecting company assets, and addressing guest service needs professionally and positively. The attendant must communicate clearly, answer telephones with proper etiquette, develop positive working relationships, and perform other reasonable duties as requested by supervisors.

Requirements

Ability to read and visually verify information in a variety of formats (e.g., small print).
Ability to visually inspect tools, equipment, or machines (e.g., to identify defects).
Ability to move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance.
Ability to grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination.
Ability to move through narrow, confined, or elevated spaces.
Ability to move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps.
Ability to reach overhead and below the knees, including bending, twisting, pulling, and stooping.
Follow all company policies and procedures.
Ensure uniform and personal appearance are clean and professional.
Maintain confidentiality of proprietary information.
Protect company assets.
Address guests' service needs in a professional, positive, and timely manner.
Speak with others using clear and professional language; answer telephones using appropriate etiquette.
Develop and maintain positive working relationships with others.

Nice To Haves

High school diploma or G.E.D. equivalent.
No related work experience.
No supervisory experience.
None

Responsibilities

Receive, unload, and process deliveries.
Account for incoming freight based on invoice and receiving reports.
Stage merchandise by department, mark appropriately, and deliver to the appropriate department.
Verify and track received inventory and complete inventory reports and logs.
Reconcile shipping invoices and receiving reports to ensure count accuracy.
Receive, store, ship, and deliver incoming and outgoing department packages and mail.
Secure the receiving room and its contents, ensuring safekeeping of packages.
Follow all national, state, and local hazardous material shipping guidelines and regulations.
Ship all out-going mail and packages.
Verify quantity and condition of packages upon receipt prior to delivery to guest.
Communicate with guest regarding received packages.
Maintain accurate tracking system on all shipping and receiving transactions, including receiving guest signatures for received packages.
Communicate with proper management regarding any loss or damage with packages.
Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications.
Follow all company policies and procedures.
Ensure uniform and personal appearance are clean and professional.
Maintain confidentiality of proprietary information.
Protect company assets.
Address guests' service needs in a professional, positive, and timely manner.
Speak with others using clear and professional language; answer telephones using appropriate etiquette.
Develop and maintain positive working relationships with others.
Read and visually verify information in a variety of formats (e.g., small print).
Visually inspect tools, equipment, or machines (e.g., to identify defects).
Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance.
Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination.
Move through narrow, confined, or elevated spaces.
Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps.
Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
Perform other reasonable job duties as requested by Supervisors.