Shipping & Receiving Associate

LION•New York, NY

8h•$20 - $24•Onsite

About The Position

LION TotalCare is seeking a dependable Shipping & Receiving Associate for its TotalCare team in the Bronx, New York. The associate handles receiving, cleaning, and shipping firefighter personal protective equipment (PPE), with a focus on customer satisfaction, efficient service delivery, and quality standards. The work supports firefighter safety by helping maintain and extend the life of protective gear. The role includes logging incoming gear in a tracking system, checking customer instructions, creating work orders, preparing garments for cleaning, and matching vendor orders to purchase orders. Cleaning duties include assessing garments, conducting hydrostatic pressure tests on moisture barriers, operating industrial laundry machines, following established cleaning procedures, and recording completed work. Shipping tasks include folding, bagging, labeling, preparing shipping documents, packing cartons or preparing deliveries, and maintaining a clean work area. The position is located at 703 East 134th Street, Bronx, NY 10454. The schedule is Monday through Friday, 7:00 a.m. to 3:30 p.m., with flexibility and overtime when needed to meet client needs. The starting rate is $20–$24 per hour. The position reports to the TotalCare Center Manager.

Requirements

Professional and pleasant disposition, with the ability to provide clients a positive customer service experience.
Experience using computers, including Outlook, Teams, and warehouse tracking systems.
Dependable, hardworking, and an effective communicator.
Excellent time-management and organizational skills.
Ability to lift objects up to 30 pounds using proper lifting technique.
Hearing and vision within normal ranges, with or without correction.
Ability to stand, sit, walk, and bend as needed.
Ability to be flexible and work overtime when needed to meet client needs.

Nice To Haves

Experience in a computerized warehouse, industrial laundry, and/or product maintenance environment.

Responsibilities

Log firefighter gear received into the tracking system.
Check the database for customer-specific instructions.
Create jobs and production work orders.
Unassemble garments and tag them for tracking.
Process received garments according to the required cleaning type.
Receive vendor orders and match them to purchase orders.
Assess dirty protective garments to determine the appropriate cleaning process.
Perform hydrostatic pressure tests on firefighter suit moisture barriers according to established procedures.
Operate industrial laundry machines and clean garments according to predetermined types and established procedures.
Record the cleaning performed and cleaning type for each garment.
Fold, bag, and label garments for shipment.
Prepare shipping documents for FedEx or route delivery.
Pack cartons or prepare garments for delivery.
Maintain cleanliness and good housekeeping in the shipping and receiving area.
Work well with other production associates, follow instructions with minimal supervision, comply with company rules and regulations, and multitask.
Perform other duties as needed.